SellSmartForCash.co.uk - www.sellsmartforcash.co.uk

Attractive & Flexible Medical Insurance for Individuals and Companies. Insurance covering all needs of UAE residents with a wide range of benefits and options.

My phone has always been in a case and looked after. They said it had marks beyond normal wear and tear which is rubbish and that the Lcd was blurry again which was rubbish. I have asked for my phone back and in the condition and case that I sent it in. The one thing I know what was wrong with the phone was the battery port, you had to wiggle it a bit till it came on but would charge fully fine. They never picked up on that. I wonder how many people they do this to and get 6.99 out of every phone?

Has put me off even trying another company. How they sleep at night I don't know. 

They take your phone and then claim that it is not working. Then ask you to pay them £6.99 to return the phone to you or they will recycle it. Nothing wrong with the phone sent, I was using it the day it went off in the envelope, and it was well packaged.  If I pay the money into their bank account, I leave myself exposed by sharing my bank details. I have reported to the police and await an outcome.

I got a competitive quote from them and as my phone had been kept in a case with a screen protector on it had not a single mark on it... I waited a few days after sending it back in its original undamaged box and still hadn't had any payment. When they replied they told me their technician had found scuffs and several deep scratches on the casing and screen so would offer me only half the quoted price. It I have photos of the phone as was going to sell it on eBay. They won't budge and are charging 6.99 to send it back to me. I am utterly disgusted NEVER USE this company !!!!

A swindle!

They offered the largest amount fit my phone, even though it was stipulated as broken - this was just a software problem on a high-end phone; the parts could / should have been useable.

After they received it, the messaged me to say they couldn't do anything with the phone as it was broken - no way, even though that was what was declared! - but that they would be happy to dispose of it for me (yeah, I'm bet they would) OR i could pay £6.99 to have it returned.

Don't go near them!

Never use this company, they will claim the phone is scratched and offer you a considerably lower price than first offered or ask you to pay £7 to return the phone. If you ask for the return how do you know they won't scratch it and say that was how it was. Offered my £211 initially, said it was scratched and offered £160. Always argue with them as I managed to get £180 but then had to wait days for payment and send numerous emails.

So I went with this company because it offered me the highest amount for my galaxy S6 (£137). My phone was received the next day after posting and I received an email confirming this with an account login so I could check the progress of my order. My phone was received at 10am so I thought I would receive payment at the end of the day. This did not happen, neither did I receive an offer of payment. Basically a condensed version of the hellish 10 days went something along the lines of this... no contact from them for days at a time and when they did it was very much a cut and paste job from the previous emails. Being offered £100 for my phone that was in near perfect condition as it had been in a case from when I purchased it because of slight scruff marks, no evidence provided of this when I asked for it. Finally getting a revised offer for £120 which I accepted as this was how much I could receive from other companies. After accepting the offer, received another cut and paste email telling me they had revised my offer. The final glimmer of hope of being paid on time squashed after 3 days from me accepting the revised offer. Finally received payment on the 10th day. My ordeal might be short compared to others but it was still incredibly stressful. AVOID AT ALL COSTS and if you do fall into the same trap of the lure of the highest offer like I did, do not wait to get in touch with them, use the email address and don't bother with the costly 0871 number and email them EVERY day, do not let up, do not accept the inevitable low first offer and keep at them! I doubt that if I did not email them every day that my ordeal would still be going on to this day. I wish anyone using this company the best of luck because you're going to need it!

I have sent them phone as faulty not working / damaged condition, they offered me £24, after week, they have sent me email, they wants to keep the phone for free, OR asking me to pay £6.99 for return postage!

This company promote same day payment. I sent them my phone over 10 days ago now which I had an email saying they had received. They originally quoted me £320 for my phone in 'OK' condition. I heard nothing.. 4 days later I contacted them myself for them to get back to me to say they only would give me £230 for my phone because of the condition which my phone is 1000% in good condition, even if my phone was in awful condition I would get more than £230 for it. For some reason I still decided to go ahead with the ridiculous offer and still now 1 week later waiting on payment. I have tried to call several times and they don't answer my calls and also tried to email numerous times and no answer. Awful service

AVOID THIS COMPANY AT ALL COSTS - Told me they were devaluing my phone by over 25% because it had excessive wear and tear - absolute nonsense, my phone had been in a case and kept immaculately, no way at all there was any excessive wear and tear to my phone. I wish I'd read the reviews before I used this disgraceful company!