5 days not heard a thing

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Recycle UR Phone www.recycleurphone.co.uk
★★★★☆
4.0
From 92 reviews
86.0% of users recommend this

  • Value For Money

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Towey1's review of Recycle UR Phone www.recycleurphone.co.uk

“5 days not heard a thing”

★☆☆☆☆

written by Towey1 on 08/09/2022

Used their site to request a free postage pack to sell my phone - Order Number: 10010). Pack arrived a few days letter and I sent my phone to them. Checked the next day 03/09/22 and it was confirmed on royal mails website that it had been received and signed for.

Emailed on the 05/09 for an update and although website says response will be no later than 24hours. I didn't hear back, so decided to send another email on 07/09 for an update. However, 24 hours have now passed and I still haven't had a response to either email.

Not a good sign at all, starting to get the impression that this company is not legit and have taken my phone. Have used other compared in the past and have never experienced anything like this before.

Will be raising a complaint to Companies House in the coming days if I do not get a response.

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