IRRESPONSIBLE POWER IN THE HAND OF COMMUNICATION GIANTS

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Orange - www.orange.co.uk
★☆☆☆☆
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peterhughes's review of Orange - www.orange.co.uk

“IRRESPONSIBLE POWER IN THE HAND OF COMMUNICATION GIANTS”

★☆☆☆☆

written by peterhughes on 15/03/2016

I have been with Orange/EE for 18 years, I have always paid my bills but have been frequently been accused of not doing so. I have 3 phones, one for myself, one for my wife and one for my son. I have been frequently been barred despite not being sent a bill.

Recently whilst on a business trip to Scandanavia, I found my phones were barred, it took me over two hours on a landline phone, costing me at least £100 to eventually make contact with someone in Orange, based in India, who was both polite and helpful, he told me the reason for being barred was that I owed Orange £10, of course I had not received a bill for any sum.

I am very concerned that a major corporation which now comprises British Telecom and EE/Orange are so out of touch with their customers and not accountable to anyone; that it must end in abject misery for thousands of their victims.

  • Over 1 Year

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