Incompetent & Unhelpful Service

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Orange - www.orange.co.uk
★☆☆☆☆
1.5
13.0% of users recommend this
  • Signal Coverage

  • Customer Service

  • Value For Money

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Guest's review of Orange - www.orange.co.uk

“Incompetent and Unhelpful Service”

★☆☆☆☆

written by on 15/05/2015

Despite being categorically assured that my Orange network mobile phone would work OK in Ibiza last week, I had no connection there, just the irritating 'No Service' message. I took my phone into the Orange store in San Antonio, but they were not interested whatsoever in trying to get me connected. The Orange store employee was dismissive and directed me to an independent mobile phone store, which did its best in trying to restore my connection; but they were unsuccessful. But, on arrival back in the UK, my Orange network phone sprung back into life! So, don't bank on your Orange mobile working in Spain and don't expect any help and assistance from their stores!

  • Over 1 Year

    Time with Network

  • Signal Coverage

  • Customer Service

  • Value For Money

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