EE Everything Everywhere Reviews - www.ee.co.uk

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★☆☆☆☆
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Latest Reviews

★☆☆☆☆

“Avoid at all costs!”

Written on: 09/01/2019 by mommybearjulie13 (13 reviews written)

Going to make this short and sweet (sour): Persuaded into buying a contract I didn't need, the prices were put up every month and they were going to charge me over £200 to cancel the contract. Ended up paying £25 a month for a phone and service I didn't use! Orange and T-Mobile were way better! Should have stayed that way! I switched to giffgaff in the end. Will never buy a contract again!… Read Full Review

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★☆☆☆☆

“Appauling Broadband!!”

Written on: 10/05/2018 by lyMoreno85 (1 review written)

The Broadband speed is so bad that even emails, at certain times of the day, take forever to download. Forget about Youtube you just can't get any streaming without continual buffering. Every video will freeze. Customer Service...WHAT A JOKE! There isn't any. AVOID AVOID!!!!… Read Full Review

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★☆☆☆☆

“Appauling!!!!!!”

Written on: 22/04/2018 by KianHarrison (1 review written)

The Broadband is absolute third world quality. It always freezes on streaming, downloading is hopelessly slow, it will it work at all with more than 1 device on it. Truly lousy!!!!!. And try complaining to so called Customer Service......what a joke. They can't care less. Add to that price increases mid contract....I mean want a farce. DO NOT USE THIS COMPANY!!!!!!… Read Full Review

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★★★★☆

“Super fast 4G”

Written on: 10/03/2018 by Gamer720 (4 reviews written)

Excellent network 4G speeds are very fast 37MB in my area never had any problems with service ,but rang the customer service spoke to an English advisor who was knowledgeable and polite to upgrade my package got it for £14 unlimited text data and 10GB very fast data with no hidden extras or unexpected large bills having capped it to £2 month . … Read Full Review

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★☆☆☆☆

“Beware!! ”

Written on: 01/03/2018 by MeJulie121 (3 reviews written)

A few years ago I was on the Orange network on a Dolphin Pay As You Go tariff. I had a random call from a number and when I answered it was EE. They were asking me if I was interested in buying a contract to which I said I wasn't. They then proceeded to tell me that my Orange number was soon to be cut off and that the only way I could keep it was to take out an EE contract. I can't complain about the phone or the network connection. Both were very good. Yet the prices were a different story! I… Read Full Review

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Was this review helpful? 2 3
★☆☆☆☆

“mobile phones”

Written on: 08/10/2017 by 374Rowe (1 review written)

tried to get code to unblock a phone to put new sim in phoned 3 times to get code staff just lied andwould not give code… Read Full Review

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★☆☆☆☆

“EE couldnt care less about existing customers”

Written on: 24/09/2017 by Jackie000000 (1 review written)

Unfortunately EE only care about wining your business not retaining it, the deals they offer new customers compared to what they give there existing customers is huge. They are a huge corporation that have NO sense of customer service just like most large companies these days. The way to treat these large companies is to cancel your contract the min the agreement runs out and change to the best deal on the market at the time, this is a lot of hassle but will save you money every time, if your… Read Full Review

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★★★★☆

“No problems”

Written on: 23/09/2017 by AzulHancock (1 review written)

Used for long time with no problems, best of the bunch imo… Read Full Review

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Was this review helpful? 3 0
★☆☆☆☆

“Wish I could give no stars - avoid at all costs”

Written on: 12/09/2017

I had the misfortune to pay £25 for what I later learnt was a £10 data pack at Gatwick Airport. Used my sim for the first time on 24th August. One week later, after about 6 texts, I was told I had used them all up and had to top up. Called EE and got my texts reinstated. On 4th Sept I got a warning that I only had 7 days left of my 30 days free 10GB of data. Called EE up - again - and was told not to worry. On 11th Sept I got a text hoping I had enjoyed my now-expired 10GB of data. I had… Read Full Review

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★★★☆☆

“very bad”

Written on: 11/08/2017 by KevChelsea (1 review written)

extra charges every month not good at all they will bill you for something which you wont even use so better avoid… Read Full Review

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★★★★★

“This is a great site for all of your mobile needs.”

Written on: 21/07/2017 by joannaperez2 (1 review written)

This is a great site for all of your mobile needs… Read Full Review

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Was this review helpful? 0 2
★☆☆☆☆

“Terrible customer service”

Written on: 19/06/2017 by Jazlyn1989 (1 review written)

As EE customer, I was offered broadband deal which i took. it got to moving home. I rang them to change my address and request a move service. 1. I was given a date all services will be moved etc , the following day i received a call from another representative checking details- I could not believe my ears. told that a new contract has been set up for me without my consent so i refused also it turned out that they could not provide me with the same service i had originally signed for. and also… Read Full Review

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Was this review helpful? 3 0
★☆☆☆☆

“EE/Orange”

Written on: 11/06/2017 by ClarenceParsons1957 (1 review written)

Repeatedly ripped me off. Signed me up to a contract that I didn't agree to. Deleted my email account and address, 'by mistake'. Mis-sold their products. Fobbed me off and ignored my complaints. Then when they finally agreed to put things right and refund the overcharges and compensate for mis-selling, they didn't do it. Left Orange after being with them since they started. Terrible service… Read Full Review

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Was this review helpful? 2 0
★★★★☆

“ten times better since the call centre is now in uk”

Written on: 16/05/2017 by saffy90 (5 reviews written)

Used to have terrible trouble with their overseas call centre. At least three times they promised say 20 pounds credit on the phone and we only got 10 pounds.. who stole the missing 10 pounds. Now they are much better and gave us better contracts Also ee reception is the best around here… Read Full Review

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★★★★★

“Mobile WIFI”

Written on: 28/04/2017 by LiveForBiking (1 review written)

Ive got a dongle from EE and its brilliant because I have not got a landline I can use it for internet and up to 9 devices. Works a treat… Read Full Review

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★☆☆☆☆

“PAYG Alcatel Phone”

Written on: 23/04/2017 by Corbettkm1984 (1 review written)

This summary is the events leading to my reason for cancellation & refund. 1. Phone arrived circa April 1.....perhaps that in hindsight was an omen. 2. Charged.  3. Inserted SIM, etc & made a call to test. It worked. Ergo packaging thrown away. 4. Set up URL account & topped up, total £20. 5. Next day 'not working', message 'insert SIM. 6. Removed & replaced several times, no change. 7. Filled out their form requesting new SIM. Amount deducted from credit. 8. New SIM alleged to arrive in 5… Read Full Review

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Liveforbiking's Comment

Written on: 28/04/2017

i got bored after number 3

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★☆☆☆☆

“Terrible customer service”

Written on: 13/04/2017 by Matthews312 (1 review written)

The worst mobile service provider I have ever encountered. I have lived in both the U.S. and France and have never been held hostage by a mobile company before. I signed up for a 12 month 29.99 pound contract with EE to be able to make calls in the EU. What I did not know was that the U.K. is not part of the E.U. and that outside calls to E.U. countries from the U.K. costs a fortune to make. Meanwhile, in France or Belgium, I can make calls to other countries at normal price. Now I am… Read Full Review

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★☆☆☆☆

“poor service,poor reception”

Written on: 12/02/2017 by Baileeu265 (1 review written)

appalling service with indian service centres,useless reception.please please use a different provider… Read Full Review

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Was this review helpful? 2 0
★★★☆☆

“Hoping It Will End Well”

Written on: 12/01/2017

So I rang EE and I had a really good customer service, they were really polite, quick and easy.

 I called them asking for a phone replacement because mines decided that as a touch screen phone, the touch screen shouldn't work. So I asked if I could get a replacement on my insurance and all that went down quick and easier than I thought. 

Only have to pay £50 excess rather than £100 (however I think excess is a load of rubbish anyway:) ) but yes should be getting this phone delivered to me
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★☆☆☆☆

“NO SIGNAL ME CRY!”

Written on: 12/01/2017 by Brownteddy (1 review written)

A dying rich man summoned his three children to his bedside. The dying man asked his eldest child: 'What would you like me to leave you in my will?'. After some thought, the child replied: 'Father, I would like a truck for work'. So the man bought the child Ford Motor Company. On asking the second child what he would like, the child replied: 'Father, I would like a steam locomotive for my layout'. So the Father bought the child 'Flying Scotsman'. When asking the third,(and youngest), child… Read Full Review

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Liveforbiking's Response to Brownteddy's Review

Written on: 28/04/2017

i find the best thing to do when changing providers is to find a friend with a mobile on the network you may want and get them to bring their phone over to yours

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