Avoid like the plague

Click here if this is your business
Switched On Insurance - www.switchedoninsurance.com
★★☆☆☆
1.6
13.0% of users recommend this
  • Customer service

  • Value For Money

Click here if this is your business

Kayai10's review of Switched On Insurance - www.switchedoninsurance.com

“Avoid like the plague”

★☆☆☆☆

written by Kayai10 on 24/08/2018

Don't be fooled - a company with an HQ can't be good, especially when I tried to make a claim that took a week to engender a response, and for which they seem to have forgotten all of the details I had typed in when enrolling.

Alarms bells went off when their claims process letter gave a non-functioning link to a Samsung website and then asked for more bank account details and an upfront £50 before I sent my expensive phone off to some address that could be a bin bag in Minorca for all I knew.

Run away as fast as you can!

  • Yes

    Have you made a claim?

  • Customer service

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Heylee's Comment

Written on: 14/12/2021

The £50 is the excess you pay when you make a claim, standard practice for insurance.

And once you send it off they'll send it right back but fixed. Am not a huge fan of the company but sounds like you've been lucky with then. I've been waiting for a responce for 2 weeks.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 3 1