i-Digital Mobile Phone Insurance Reviews - www.i-digitalinsurance.co.uk

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★★☆☆☆
2 / 5
25% of users recommend this
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  • Customer service

  • Value For Money

Media Gallery for i-Digital Mobile Phone Insurance www.i-digitalinsurance.co.uk

i-Digital Mobile Phone Insurance www.i-digitalinsurance.co.uk

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Latest Reviews

★☆☆☆☆

“Waste of time ”

Written on: 22/01/2019 by Justino116 (1 review written)

Disgraceful customer service Took this policy out around 10th Dec roughly 3 weeks later I was carrying my 2 year old daughter up my stairs I went to get my keys and my phone fell out hitting the ground and falling down a couple steps Contacted the insurance the next day and gave them everything they ask for data usage proof.of purchase ect only to be handed over to a 3rd party BECAUSE it happened 3 weeks still on going I'm a hard working family man and the service is shocking.now 22nd Jan… Read Full Review

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Sdfe's Comment

Written on: 26/01/2019

Did the third party fix the phone?

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Sdfe's Comment

Written on: 26/01/2019

Did the third party fix the phone?

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★☆☆☆☆

“claims sent to 3rd party”

Written on: 08/05/2018 by estafan (1 review written)

absolutely outrageous how this company drag their feet when a claim is made, they take your money monthly happily but send your claim to a 3rd party which can take 4-6weeks for a claim. They will ask for previous insurance claims, itemised bills etc etc...poor service… Read Full Review

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★★★★★

“Great cover”

Written on: 10/06/2014 by mdDonaldson411 (1 review written)

Quick and easy claim process saving a lot of money (and stress!). Great price comparatively for gadget and download cover. Would recommend… Read Full Review

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Justininian's Comment

Written on: 03/05/2019

Rubbish . This is someone on behalf of the company. All the reviews I've read give it 1 star and by people who are outraged at the delays after the claims are sent to a third party who are only interested in repeating and delaying the process . Completely unethical. People should go to the Small Cases Tribunal (quite easy and fast) and process them. Complain by letter to the Financial Services.
Moaning online does not change things ...bite them where it hurts.

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Mj0764's Comment

Written on: 03/05/2019

Incorrect. Thought I would leave a positive comment seeing as these forums seem to be dominated by the odd disgruntled, petty customer like you - yawn.

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★☆☆☆☆

“Do not bother. ”

Written on: 31/12/2013 by Hardraine (1 review written)

My wife dropped her Samsung note 2 damaging the screen we were insured so thought it would not be a big deal to have it repaired, (wrong). I rang early December and was initially met by a rude telephone operative who made me feel I had done something wrong and disturbed her. I was then told I had to wait for a claim pack, this took a while to arrive. I filled it in and it was sent recorded delivery 10th December. Sometime later I was told that the information I had sent was not proof of… Read Full Review

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