Csera - www.bycsera.com Reviews

★★☆☆☆
1.6 / 5
14.3% of users recommend this
  • Value For Money

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Csera - www.bycsera.com

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Latest Reviews

★☆☆☆☆

“Never sent case or replied to concerns”

Written on: 03/03/2019 by oyAlvarez446 (1 review written)

I ordered a phone case and it was never sent. I reached out after a month of waiting to see what the sea was- no response. Continued reaching our for multiple weeks and they never replied. Called them and they didn’t pick up. In fact, comments were deleted from Instagram and I was blocked. They are not a good company-do not support… Read Full Review

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★☆☆☆☆

“If I could give a 0 I would. Paid for a phone case...”

Written on: 01/03/2019 by 1946Conrad (1 review written)

If I could give a 0 I would. Paid for a phone case that I thought would be worth the money I spent. Never received my order (it’s been 3 months) and MULTIPLE attempts to contact them have gone unanswered. I’ve tried their email, instagram and Facebook. No response! Basically just transferred them my money for no reason! Do not waste your time or money on this phony company. … Read Full Review

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★☆☆☆☆

“Like many other people, I ordered an iPhone case and...”

Written on: 23/02/2019 by amendo333 (1 review written)

Like many other people, I ordered an iPhone case and am still waiting two months later. Attempts to contact them have been completely futile. Their Etsy and twitter are closed. I am unable to send Facebook messages. I have tried calling but their phone line appears to be disconnected. I have emailed countless times and have yet to receive a single response. Furthermore, I have resorted to leaving comments on their Instagram and sending them messages which they have obviously not replied to, but… Read Full Review

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★☆☆☆☆

“Still waiting on my phone case.”

Written on: 22/04/2018 by hfMoss280 (1 review written)

I ordered a phone case nearly 2 months ago and it has still not arrived. The email states you can track the order, however when you click on the link there is zero tracking. I have contacted them a few times with one response that says your is on the way and provided a link to 'track my shipment' which led to nothing. That was 4 weeks ago and I am still waiting for it. I definitely do not recommend this company to buy a phone from, if you want to purchase one that is made ethically and good for… Read Full Review

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★☆☆☆☆

“More then a 2 month delay for a phone case”

Written on: 06/07/2017 by Antoniox186 (1 review written)

This site deserves literally NO STARS I placed an order for 2 iPhone cases on their website waited the 2 weeks to find nothing in my mailbox, after back and forth arguing with this company's costumer service who is hard to get a hold of and talk to they sent me "re placement " cases which made me question if they ever sent my order to begin with, after blaming that where I live in Canada had a postal strike which never happend my phone cases arrived may I add 2 months + after my original order… Read Full Review

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★★★★★

“FAST DELIVERY AND EXCELLENT CUSTOMER SERVICE!!!”

Written on: 23/10/2013

I LOVE CSERA iPhone cases. Best quality and protection ever. Amazing value for money, delivery was fast (maybe the other reviewer needs to check their customs and postal times) but mine came within a week of ordering. The customer service was out of this world! I even got to speak with the designer ; ) I have bought 3 iPhone cases for Christmas and they will arrive soon and I cannot wait - they make perfect presents!! The design is PERFECT and you just cannot find anything that comes… Read Full Review

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★☆☆☆☆

“Terrible customer service and ridiculous delivery times”

Written on: 15/07/2013

I have never written a review before, but felt compelled to in this instance. I came across the website and saw that they had some great phone case designs and ordered one on 2nd May. It is now the 15th July and I still have no iphone case. Every time I have had to chase them to find out the status. I was initially told it could take up to 5 weeks. So I waited, still nothing. I chased again after the 5 weeks and was then told it could take up to 2 months and that they had no way of tracking… Read Full Review

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