written by AMCN61 on 02/03/2013
At first I was pleased with my padded white case. However the padding soon became black (coming from within). I emailed [name removed] three times before she replied telling me to expect white to get dirty! she refused to give me an address for return to give her the opportunity to inspect it - she refused. However I sourced the address myself and sent it recorded delivery - four days later it was returned to me without even the courtesy of a cover letter!
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Muffin78's Response to AMCN61's Review
Written on: 23/04/2013
We have a clear returns policy and always refund returned items. However this does not apply for sending back a white case after using it for more than 2 months and expecting a refund because it's dirty. The dirt was clearly caused by careless use, not "coming from within".