fake refund policies & worst customer service

★★★☆☆
3.2 / 5
55% of users recommend this
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Guest's review of MSpy - www.mspy.com

★☆☆☆☆

“fake refund policies and worst customer service”

Written on: 08/11/2014

I purchased mspy premium last week. I wanted to purchase basic version but I was tempted to buy premium version as the mspy ad showed we would get call recording in premium. After installation I didn't find call recording and upon enquiry I just got a reply saying that feature is no longer available. Since it was a false claim in the website I asked for a refund. I still have the screen shot showing call recording capabilities and the same has been forwarded to mspy team several times.Now neither the support team nor the refund team is replying. Also the customer care number doesn't exist. Pls dont purchase mspy and waste your money. They are fake. They respond to us only till they get money.

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