wrok in progress

★★★☆☆
3.2 / 5
55% of users recommend this
  • Value For Money

jamsy1's review of MSpy - www.mspy.com

★★☆☆☆

“wrok in progress”

Written on: 19/02/2014 by jamsy1 (1 review written)

i have had mspy for 4 days now, only few features work none of the premium features i paid for work except call recording which is tempremental, it doesnt update regulary and can take 24hrs to upload the information, they are trying to help fix issues and so far have been prompt in getting back to me within 24hours, i will keep yous posted, it seems this software works better on some phones/operating systems than others. so far very dissapointed but hoping they can fix it, the interface/dashboard you use is fine but just lack of and delayed info, cant acess all features,

  • Other

    What Mobile Platform?

  • Value For Money

Sherry5's Response to jamsy1's Review

Written on: 18/07/2014

Hello!
Our software works best on Android phones and IPhones. Call recoding feature is supported by Android phones only at the moment. Normally recordings should take not more than 30 minutes to become available, however it depends much on the speed of internet connection on the target phone. When the phone is on Wi-Fi it will not take long. Also media files have different size depending on the duration of the phone conversation which also can impact the transition speed. In case you have a delay or a problem with features you can call our Customer Support 24/7 and get all necessary assistance.

Reply to this comment
Report this review
Was this review helpful? 0 0