POOR QUALITY PRODUCT

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PCHICK's review of Panasonic NN-CT552W

★☆☆☆☆

“POOR QUALITY PRODUCT”

Written on: 02/11/2020 by PCHICK (1 review written)

PURCHASED MICROWAVE DIRECT FROM PANASONIC ON 15th SEPTEMBER 2020. SEVEN WEEKS AFTER ON THE 'AUTO ROAST' THE MACHINE MADE A TERRIBLE NOISE WHICH ONLY STOPPED AFTER 2 MINUTES. CONTACTED PANASONIC WHO ADVISED ME THAT AFTER 30 DAYS IT WAS A REPAIR GUARANTEE. i AM DISPUTING THIS.
SINCE THEN THE TURNTABLE HAS STARTED JERKING AND ALSO WHEN STOPPING THE MACHINE TO STIR SOMETHING IT CARRIES ON GOING IN THE SAME DIRECTION, WHICH IS A FAULT.
I HAVE LOOKED INTO THE CONSUMER RIGHT ACT 2015 WHICH STATES
'IF THE ITEM IS FAULTY WHEN IT IS SOLD TO YOU( BUT THAT FAULT MAY NOT BECOME APPARENT UNTIL AFTER IT HAS BEEN USED' THIS MEANS THERE IS SOME SORT OF MANUFACTURING DEFECT WITH THE PRODUCT, THEREFORE IT IS NOT FIT FOR PURPOSE FOR WHICH IT WAS SOLD.
I AM REQUESTING A REPLACEMENT OR REFUND ON THIS MACHINE.
THIS IS THE 4th PANASONIC MICROWAVE I HAVE PURCHASED AND HAVE NEVER HAD ANYTHING AS POOR AS THIS

  • 1 - 6 months

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