written by nightmaple on 03/02/2014
Terrible customer service. Made so many mistakes and then blames them all on the customer. And said: "well such is life!" That's right, that's quoting word for word. The unwillingness of correction his mistakes is just unbelievable. The first pair I bought from them had lose thread and he said he would make up to me and half a year now and still nothing. So many broken promises it's quite upsetting on how unprofessional this guy is. There's no good craftsmanship but a greedy shoemaker. Really wouldn't recommend buying shoes from this company.
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