Don't care attitude

Click here if this is your business
Clarks Shoes Men
32.0% of users recommend this

496Warner's review of Clarks Shoes Men

“Don't care attitude”


written by 496Warner on 27/10/2015

Bought a pair of men's gauranteed waterproof boots a few months after very little wear they started leaking,took them back,still had my receipt,was told they would do a leak test.They put tissue paper inside and put them in a little water.They said they would phone us with result.Week later no phone call.Phoned shop to be told they were busy and would ring back,no ring back.Called customer care(bear in mind these are premium call charges).they were just as unhelpful.Went back to shop to be told the test results were negative,I must have imagined my feet were wet.Offered 50% of a new pair.These boots cost£110 and I was not prepared to spend any more money in Clarks

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 1 0