Medical Departures, Inc. - www.medicaldepartures.com Reviews

★★★★☆
3.7 / 5
68.1% of users recommend this
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Medical Departures, Inc. - www.medicaldepartures.com

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Latest Reviews

★★★★★

“Excellent Dental Care”

Written on: 16/05/2019 by pamelapamwhite (1 review written)

My dentist in Australia said she couldn’t fill my tooth as it would fall apart when being drilled. The dentist at this practise said sure he could fix it no problem. I tried to be gentle with it for a few days and now I am so pleased with it. It cost me just $40 for about 50 mins work. Can’t beat that. Excellent service. The staff were beautiful people and there wasn’ Anything I didn’t like about my experience. Highly recommended… Read Full Review

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★★☆☆☆

“Staff member said my time frame was short. I've asked...”

Written on: 04/05/2019 by 136Boyd (1 review written)

Staff member said my time frame was short. I've asked for a specific date months in advance and instead of seeing if there's any availability anywhere, they've decided to note that I'm not as flexible as I should be. This is quite discomforting as I am travelling overseas for this procedure and can only take a certain amount of time off of work etc. If it's unable to be done in the time frame that I've requested, I'd much prefer to be told that instead of being made to feel like I'm a burden… Read Full Review

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★★★★★

“Great Follow Up”

Written on: 16/04/2019 by KennyChew (1 review written)

Explanation provided was clear and informative. The person spoken over the phone was polite and very friendly… Read Full Review

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★★★★★

“Do it”

Written on: 02/04/2019 by SkinnyMinnie (1 review written)

I have no reservations about booking a procedure with Dr Panama through medical departures. There were no surprises. I received care in Cancun from a reputable surgeon in a beautiful city. I recovered in the sunshine. My resort, of course had daily housekeeping. I had no worries except to heal while i was there… Read Full Review

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★★★★★

“Medical Departure; life saving!”

Written on: 30/03/2019 by Kynn (1 review written)

i love medical departure! It helps me filter the best yet affordable & trusted surgeons all over the world. Time saving for those last minute and clueless patient like myself. Their reviews from other patients seem realistic and great! Overall experience with Medical Departure is pretty Awesome! I would recommend this web to every single one!… Read Full Review

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★☆☆☆☆

“Worthless appointments. Means nothing ”

Written on: 25/03/2019 by AddisonHooper55 (1 review written)

I had an appointment but after spending my cab money to get there, no doctor was in to evaluate me. What was the point in making an appointment today if the facility tells you to come back tomorrow?… Read Full Review

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★★★★★

“Polite, responsive & helpful ”

Written on: 21/02/2019 by beaspencer (1 review written)

Very affordable and great company! Friendly and good location. I can’t wait to see my results… Read Full Review

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★★★★★

“excellent trouble free booking”

Written on: 19/02/2019 by 471Buckley (1 review written)

Very happy with the booking process. Hope surgery goes as well… Read Full Review

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★★★★★

“Outstanding, supportive and helpful service”

Written on: 06/02/2019 by 1973Berry (1 review written)

It was my very first day researching rhinoplasty in Chiang mai, and I stumbled accross the site, looking into a hospital I'd heard about, I was on another page when a staff member reached out to me by live chat. The associate was friendly personable and found me a much cheaper and equally reputable facility for my nose job, and CHEAP. This surgery costs tens of thousands of dollars in my country, and I'll be taking the treatment for well less than $500 USD! The appointment was booked within ten… Read Full Review

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★★★★★

“Good service from them.”

Written on: 06/01/2019 by Wiley118 (1 review written)

I recommend to use this service if want to booking an appointment or consultation… Read Full Review

By Medicaldepartures.com

Written on: 31/01/2019

Thank you kindly for you recommendation, we are happy to have assisted you in setting up your appointment! Please advise if we may assist further.

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★★★★★

“Very Efficient Service”

Written on: 03/01/2019 by claufersweiler (1 review written)

My wife and I booked both medical and dental procedures in Chiang Mai, Thailand through Medical/Dental Departures. We receives excellent customer service/support from her throughout the process. We have now used the service in three countries and highly recommend it. … Read Full Review

By Medicaldepartures.com

Written on: 31/01/2019

We are thrilled to hear we have been able to take care of you on 3 occasions now, your preference is truly valued!! We look forward to continue assisting you on future trips! Thank you so much!

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★☆☆☆☆

“Horrible Service & Lack of Transparency ”

Written on: 27/12/2018 by VP1010 (1 review written)

The rep initially quoted me one price and then took multiple days only to then increase the price by $400 without any explanation. Furthermore, none of my questions were really answered. The rep was too busy trying to get me to lock-in an appointment and rather than convey value, her emails were more geared towards payment. Clearly, this company doesn't care about its customers but only making transactional sales. I will never use this company again for any of my current or future needs and… Read Full Review

By Medicaldepartures.com

Written on: 31/01/2019

We regret to hear your booking experience had not met your expectations. Please receive our apologies if the response time did address your inquiries in a timely manner. Kindly be advised that pricing may vary depending on the clinic you select; on some occasions the quote request process with our partner clinics may cause unforeseen delays. Information on procedure costs are provided by each clinic, we do not alter the amounts in any way, and final quotes are always determined upon in person evaluation since procedures quoted may end up being different once the doctor has assessed the patient at the office. We price ourselves on providing photos, real reviews by real people, promotions to add savings to dental or medical visit and 24/7 customer service via three different channels. We have had the opportunity to assist many patients around the globe to achieve their health goals while enjoying a holiday abroad. We are sorry we were unable to accommodate you so you could become one of those many happy customers. We greatly appreciate your feedback and having taken the time to share it.

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★★★★★

“First time experience ”

Written on: 18/12/2018 by Bruceeq381 (1 review written)

Quick response an professional… Read Full Review

By Medicaldepartures.com

Written on: 20/12/2018

Thank you kindly for your positive comments, glad to have taken care of you on a prompt manner! Wish to hear all about your visit if at all possible!

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★★★★★

“Best site I have ever use ”

Written on: 11/12/2018

I was very lucky to find this site and got the doctor willing to help me with my concerns. The doctor was very friendly. I will definitely will go back and see him again. The staffs at the clinic also very friendly… Read Full Review

By Medicaldepartures.com

Written on: 13/12/2018

We are thrilled to hear we were able to assist in selecting a doctor that could address your concerns! Please kindly reach out when ready to go back for your follow up visit so we can continue to take care of you. We truly appreciate your preference!

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★★☆☆☆

“filling fell off”

Written on: 05/12/2018 by ausgirl2 (1 review written)

Lovely dentist. but after arriving home to Australia, my front tooth which had a filling at the bottom as it was cracked has now fallen off. it is very sharp. Shame. Will now have to go to the dentist here and have it fixed… Read Full Review

By Medicaldepartures.com

Written on: 09/12/2018

We are are sorry to hear you experienced challenges after your dental visit. Kindly reach out to us directly so we can pass the information on to the clinic that provided care so they can address your concerns. We appreciate your bringing your concerns to our attention!

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★★☆☆☆

“Sent me the wrong time for my appointment. ”

Written on: 04/12/2018 by 500Boone (1 review written)

Sent me the wrong time for my appointment and if the clinic didn’t have the ability to accommodate me I would have come all this way for nothing. Not impressed… Read Full Review

By Medicaldepartures.com

Written on: 08/12/2018

We regret to hear about this issue, your feedback is very important and we will follow up on your comments to continue to improve our service and avoid these details in the future. We appreciate your patience!

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★☆☆☆☆

“Zero response from the hospital in Thailand”

Written on: 29/11/2018 by ect1 (1 review written)

I think the title says it all. I have sent an inquiry to the Asia Cosmetic Hospital. I have not receive a single word of response… Read Full Review

By Medicaldepartures.com

Written on: 30/11/2018

We regret to hear that there has been a delay on the information you requested. We would suggest to please check your Spam Inbox since sometimes messages can go straight to this box and never reach the patient. If you are unable to locate the message, be so kind to reach out to us to reconfirm your email address so we can take care of you! Thank you for bringing your concerns to our attention!

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★★★★★

“Fast, Efficient and reasonably priced”

Written on: 14/11/2018 by lancefrey (1 review written)

Medical Departures helped me book a full body screening at Bangkok Hospital. The process was quick, and the check-up through. They even accomodated me by adding on a few additional tests for a moderate price. Recommended… Read Full Review

By Medicaldepartures.com

Written on: 22/11/2018

We are glad to hear your booking experience was smooth and prompt, and that your medical visit was a positive experience even enjoying some additional savings. Please advise if we may be of further assistance! Thank you!

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★★★★☆

“Have no review yet ”

Written on: 09/11/2018 by Petra56nyvoll (1 review written)

Have no review yet so I can't say anything before I have met you… Read Full Review

By Medicaldepartures.com

Written on: 10/11/2018

Thank you so much for your comments! Certainly, we would love to hear all about your visit at your best convenience. Have a great trip!

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★★★★☆

“Mostly great and some in need of improvement.”

Written on: 05/11/2018 by MarkGresko (1 review written)

We live in Montana so coordination and timing was crucial. We were not dis appointed. Everything from appointments to lab work was great. We stayed at La Hacienda and it was perfect for our needs and we were well taken care of by our hosts and by their staff as well food there was excellent. We parked our car in the secure parking lot run by the Quechua tribe for 10.00 a day. The shuttle buses ran us everywhere we needed to go in town. You can park your car in the secure lot at La Hacienda but… Read Full Review

By Medicaldepartures.com

Written on: 09/11/2018

We greatly value this detailed description of your experience, we are glad it was overall a positive visit and we appreciate you bringing the points for improvement to our attention, we will inform the clinic so they can follow up. Always looking forward to provide a better service for your patients!

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