3 months waiting & no product

Click here if this is your business
3.6 / 5
From 5 reviews
60% of users recommend this
Click here if this is your business
  • Ease of Application

  • Ease of Removal

  • Value For Money

HeatherGibson's review of SeneGence International LashSense Mascara


“3 months waiting and no product”

Written on: 14/05/2017 by HeatherGibson (1 review written)

I am so disappointed with the non existent customer service from this company. I went to a home party ordered the Lashsense and was given the run around for over 3 months. I never was contacted with updates about where the product was. I contacted head office 3 times and never received any response other than the automated we are looking into it email. 3 other customers are also waiting for this product and I finally got fed up and demanded my money back. I dealt with a rep her upline and head office and had no success and such a bad feeling about this company and the product. I would have appreciated knowing that the product would not be available for 4 months at least from the date of purchase.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 3