The worst "warranty" ever!

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ImRoxyRox's review of Roncato - www.roncato.com

★☆☆☆☆

“The worst "warranty" ever! ”

Written on: 22/02/2022 by ImRoxyRox (2 reviews written)

A few years ago I bought 2 "indestructible" suitcases, paid a lot of money for it and I was assured that they were under guarantee for 10 years, like the warranty say they are.
Unfortunately last year I tried to contact them with zero assistance due to covid.
So I have tried again last week and I finally had a reply telling me that the unbreakable suitcases that broke, will not be covered by the warranty and I have therefore pay for the repairs!
The small suitcase that broke a few years back was repaired with no problems and now, even if the same thing broke again, this time it is not covered!
The same suitcases they have now only 5 years warranty because they knew they wouldn't last for 10 years! Do not and I mean it, do not ever buy any of their products.

  • Durability

  • Based on a cabin and a medium One suitcases

    Size / Capacity

  • Value For Money

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