Radley Customer Service - A joke

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Mayland's review of Radley - www.radley.co.uk

★☆☆☆☆

“Radley Customer Service - A joke”

Written on: 20/07/2011 by Mayland (1 review written)

For a so called premium brand their customer service do not want to know. Left without a bag and £139.

You can do much better.

  • Durability

  • Value For Money

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Angiedawn's Response to Mayland's Review

Written on: 28/02/2013

Almost 2 years after the above review and Radley 'Customer Services' are the worst I have ever encountered. We bought a Radlley bag,( my daughter's 18th Radley bag, along with Radley watches, aprons, mugs, slippers et al), which had a faulty catch. To say that Radley really couldn't care would be flattering them! Matter now going to trading services, & our custom, woth between £500 - £800 per year is being transferred to Mulberry.

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