Horrible customer care

Click here if this is your business
Carlton www.carltontravelgoods.com
★★☆☆☆
1.9
21.0% of users recommend this
  • Durability

  • Value For Money

Click here if this is your business

Anjana.Nair's review of Carlton www.carltontravelgoods.com

“Horrible customer care”

★☆☆☆☆

written by Anjana.Nair on 20/01/2023

We bought a travel bag from carlton 4 years back.The shop we bought it from has closed and the vip team has not maintained a database of the customer records.They say that the product we bought was made in 2016 while we purchased it in 2019 and so their 5 year warranty is nil.We do not understand their logic and frankly we will not be buying any more carlton products and advising others to do the same.

  • Durability

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 1 0