Worst quality & service in the luggage industry

Click here if this is your business
★★☆☆☆
1.9 / 5
22% of users recommend this
Click here if this is your business
  • Durability

  • Value For Money

Delaneyqf405's review of Carlton www.carltontravelgoods.com

★☆☆☆☆

“Worst quality and service in the luggage industry ”

Written on: 22/10/2019 by Delaneyqf405 (1 review written)

Purchased a Carlton 78 BLk Reflex bag in India, which came recommended by a store owner and was told has a worldwide guarantee. On our first use, before even arriving at the airport, the back had torn. Reached out to VIP/Carlton, whose contact service is limited to India. After initially promising a replacement, they went radio silent. Do yourself a favour - purchase any other better brand out there than from this company and terrible quality product.

  • Durability

  • 78

    Size / Capacity

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0