Worst quality & service in the luggage industry

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Delaneyqf405's review of Carlton www.carltontravelgoods.com


“Worst quality and service in the luggage industry ”

Written on: 22/10/2019 by Delaneyqf405 (1 review written)

Purchased a Carlton 78 BLk Reflex bag in India, which came recommended by a store owner and was told has a worldwide guarantee. On our first use, before even arriving at the airport, the back had torn. Reached out to VIP/Carlton, whose contact service is limited to India. After initially promising a replacement, they went radio silent. Do yourself a favour - purchase any other better brand out there than from this company and terrible quality product.

  • Durability

  • 78

    Size / Capacity

  • Value For Money

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