Reward partner HOTELS

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Tesco Clubcard
★★☆☆☆
1.9
21.0% of users recommend this
  • Quality of Incentives

  • Value For Money

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davidlark's review of Tesco Clubcard

“Reward partner HOTELS”

★☆☆☆☆

written by davidlark on 18/07/2023

I have used club cards reward many times and it has worked very well, however I have only used Hotels.com once and had a bad experience. Hotels.com have nowhere in the UK to deal with any sort of complaint. The only access i had was via a chat line on their site and when I asked Hotels.com for their UK address and complaint procedure they immediately cut me off and deleted the chat history. I am left with a a voucher for Hotels.com (£105) that is useless to me.
Tesco tried to get some redress for me but were unable to do that nor could they tell me how to complain to Hoitels.com based incidentally in Texas USA
I would encourage Tesco to change this partner for Booking.com for instance where there is some customer service.

  • Quality of Incentives

  • Value For Money

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