So Irritating

What is the point of this card?? I have been battling with trying to spend my points and I really don't have time for it. I do my shopping online therefore I want to spend my points online (but they make it really difficult to use online even though many, if not most of us shop this way nowadays). After discovering you can't make a part payment with the points (who thought up that stupid restriction?) I have been trying to use it to buy a full price item online, it tells me I can, and asks me to enter the last 3 digits of my advantage card (I don't have a physical card because they haven't bothered sending me one) and most helpfully, I can't see what the last 3 digits are when signed into my account, because they obscure them 'for security'. It does say that instead of entering the 3 digits you can enter your date of birth (but only allows space for 3 digits) (??) I tried a few times to figure out which digits they require, and they locked my card!! so now I have to faff about calling them to unlock my card. (IT'S A POINTS CARD NOT A CREDIT CARD BOOTS! There is no need for such vigorous security measures!!!) and it is a nightmare trying to send them an email for help, they make it so difficult to get to the contact form. The MOST frustrating points system I have ever used!!