Poor customer service

SockShop - www.sockshop.co.uk
★★★★★
4.8
From 837 reviews
96.0% of users recommend this

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Baker431's review of SockShop - www.sockshop.co.uk

“Poor customer service”

★☆☆☆☆

written by Baker431 on 02/11/2022

Poor customer service. Ordered some socks and there was a problem with the address. Sockshop use Royal Mail - who are useless and haven't delivered or returned the order a month later. Sockshop refuses to contact Royal Mail to help change the address or arrange for it to be returned. Won't be using them again.

  • Value For Money

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