written by Aballie on 09/03/2023
I ordered dressing gowns on their website which was received on the 28th of February, I found out that there's one fault or the other with some of the items and hence decided to return them as the websites indicates free delivery and return.
From the look of it, it seems they know the items are going to be returned back for a refund as the package came with no invoice or return label to return the items. I have sent an email via their website and have email them directly but to no avail as they did not respond. The webchat is not functioning and calls are not attended to as I have also rang severally and left a voice message twice.
It appears this company buys seconded items from the manufacturer and makes it difficult for you to return the item if you so wish. please do not be deceived by the free delivery and returns advertised on their website, stay away for your peace of mind.
As rated by our community of reviewers