Representative was great. Her colleague not so much!!

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Marks and Spencer Bras
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iaMunro221's review of Marks and Spencer Bras

“Representative was great. Her colleague not so much!!”


written by iaMunro221 on 19/04/2023

RepresentativeĀ at the braehead store was fabulous, personal, engaging and so helpful. If it wasn't for her I'd have walked out absolutely embarrassed by the actions of her colleague. I have given a 5 for her alone as she really saved the day, she put me at ease after being ridiculed by her colleague for being disabled.
When I entered the fitting rooms I was not booked for a fitting but having no feeling in my right leg I asked if I could use 1 of the fitting rooms with a chair and was quickly given 1. However I popped my head out to ask for a different size and was screamed at by the colleague with the grey and blue hair...why us SHE in that changing room she's not booked! Her colleagues tried to explain quietly that I was partially paralysed but she still wanted me to answer. I had to shout from the door of my changing room I was in fact disabled and with that she drew me a dirty look and turned her back on me. Myself and her colleagues were so embarrassed and tried so hard to fix the damage she done. She needs a meddle but her colleague definitely needs retrained on non visible disabilities as she's letting the braehead store down big time!!

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