written by Konner250 on 19/05/2023
Excellent service, super quick delivery. Will use again. Thank you.????
written by on 04/03/2023
The UV bulb arrived well packaged and at the promised delivery date. I installed the bulb and it worked; you cannot ask for more. The website could give a little more detail, if I didn't know the product details I would have struggled a bit; I am 78 so the information takes a little longer to enter the grey matter! I would like to see prices including Vat, my bulb nearly doubled in price one VAT and P&P was added. Apart from that the whole experience was great. Good company, great proucts and efficient service. Excellent.
written by Kody48 on 06/01/2023
Ordered a UV bulb replacement (UVLE-TUV25W4PSE),for a well water treatment system,received in tact (good packaging),thru two different postal systems all the way over to west of Ireland. Good service, good price will be back. One small quibble - the 'Handypay' payment system wouldn't accept Visa for whatever reason.
written by geacplatform on 26/11/2022
As a theatre venue, I use ELC regularly for my lamp stock. However, I presented them with a challenge and they certainly rose to the occassion! With panto on the horizon I needed 100 6W dimmable GLS LED bulbs in a variety of colours with a very tight deadline. ELC managed to turn the stock around from their supplier to the warehouse to the venue in 48 hours! Amazing work. Price was fantastic and the updates were amazing. 5 out of 5!
written by Ken_IE on 21/11/2022
Needed an amalgam UV bulb and quartz for my pond UV. ELC were very competitively priced and had a great selection. Shipping was quick and products seem to be of high quality. I would highly recommend.
written by SvenB on 24/05/2022
Had a browse on net for a couple of UV tubes, G30T8 and a G36T5L/4HA Found ELC Ltd most reasonably priced, including shipping, also noticed when checking on saved packaging from previously purchased tube it was from ELT. I dislike ordering on line so phoned ELC, instead, what a pleasant experience, ordered tubes, and to my surprise they arrived 10.00am next morning, now that’s what I call service. Thank you ELC Ltd for such prompt service
written by clem1uk on 24/02/2022
I was in desperate need of a UV bulb for our drinkung water system. As I broke the one we had fixing a leak. When I phoned there was only 10 minutes until the courier for that day left. They did such a good job of turning it over and getting it to me less than 24 hours later, on the other side of the UK. Couldnt ask for better service. Thank you so much.
written by Nedosharry on 05/01/2022
AAA+++. Best price for replacement UV Lamp (D645T5-32W) I could find on the internet by far. I purchased two for the price I was being quoted for one, by other suppliers. Mega quick delivery and the packaging was a work of art. Well done.
written by MHiorns on 31/12/2021
I needed some TUV 55W HO G55T8 lamps quickly, & found ELC online. I rung to check they had them in stock. They were very knowledgeable and offered an excellent price. Tubes arrived well packed the very next day. I would definitely recommend.
written by Kehoe1957 on 13/12/2021
Great service, very efficient - updated me via phone as to progress of order - couldn't ask for more!
written by AlSparks100 on 05/12/2021
Was in a pickle after UV lamp failed on water system. One phone call and web order later….. delivered overnight although they couldn’t promise as I was beyond 2pm …arrived 1pm next day and fitted …. Perfect service…. Thanks so much
written by WACart on 26/11/2021
Excellent service as always. Used Elc for a number of years for my UV light to treat well water. Good price and never had a problem. Would definitely recommend.
written by Den52 on 09/11/2021
I was looking for a floodlight lamp and came across the company on the internet. Found the lamp I needed and it was a good price. Easy to order and very impressed with the prompt delivery. As we have 8 floodlights and 16 lamps I have no doubt I will be a returning customer. As our tennis club is situated within the Wolves FC training and academy grounds where there are many more floodlights I have recommended your company’s services to the staff responsible for floodlight maintenance there. Hope to do business with you in future.
written by MGBSltd on 21/09/2021
I have used ELC many times now. Every time they have a good stock, great price and the speed of processing orders is fantastic. Thank you ELC highly recommended.
written by AGJRS999 on 06/09/2021
I was really stunned when ELC phoned to apologise for only having one UV lamp in stock and would urgently get another from the manufacturer. Unbelievable that a firm these days would ring and apologise that the order may be a day late. This is what customer service used to be like. They sent my lamps overnight and they arrived as promised. They will now go on my preferred list when I need lamps. THANK YOU VERY MUCH ELC. What a great firm.
written by KMB11 on 25/08/2021
Extremely helpful and very prompt delivery, I have noted details and will use them again. Excellent!!!
written by AndyTturbo on 10/08/2021
Amazing help & advice! and amazing products! I was finding it difficult to find a bulb for my Trident TR2 Series UV light. The person I dealt with told me which bulbs I needed and connectors and had me up and running in no time! I can't thank this company enough, I wish I could give more stars! Thank You!
written by Juliet295 on 23/07/2021
What a great company,was not sure of which size sleeves I required,so e mailed for more information.Quick reply with all the info needed,ordered items,and received within 2 days.Service levels are excellent together with dely performance.Great company to deal with.
written by Cumbria61 on 05/11/2020
Great service from this company from the outset. Needed to query something before I purchased. They came back with an immediate reply. Placed the order and it was with me the next day. Absolutely fantastic. Wish all companies could be as efficient as this.
written by Gordons19 on 29/07/2020
I needed two 55W tubes for my Oase UV filter and was surprised by the prices quoted by pond retailers. I had nothing to compare their prices with, but just felt they were expensive for what was required. Having read through the manual and got the part number and description I searched on Google and came across ELC. Phoned the next day to check the Phillips tube was similar to the OEM one and ordered two at a price less than half of that I had been quoted from pond suppliers previously. I have no problem with companies making profit, but of course they were just marking up the price from ELC or a similar trade supplier. They arrived the next day, superbly packed and I dismantled my UV only to find that Oase had fitted exactly the same Phillips tube. One very happy koi keeper..... I cannot fault ELC on any aspect of their service. Courtesy and knowledge of the product was first class, the packaging outstanding and they arrived the next day as promised. I would certainly recommend ELC and will buy all my tubes from them in future.
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