Lights4fun Reviews - www.lights4fun.co.uk

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Latest Reviews

★☆☆☆☆

“Faulty goods, declined TopCashback - then won't discuss!”

Written on: 19/12/2018 by Woody2018 (1 review written)

Shipped me faulty goods at the start. They replaced them but didn't take back the faulty ones and left me to deal with the safe disposal (meaning a journey to the local refuse tip). They then declined my TopCashback payment with no contact and are refusing to discuss it. What seemed like a great company at the start turns out to have truly terrible customer service. Go and spend you money with a company who care about their customers! I wish I had never spent a single penny with them as they… Read Full Review

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Chloelights4Fun's Response to Woody2018's Review

Written on: 14/01/2019

Hello,

Thank you for your review and your time on the phone this morning. We are so sorry that one of the globes on your Festoon Lights, ordered in September, was not illuminating when you went to display them. You emailed us a couple of days after receiving the Festoon Lights and we are pleased we were able to resolve this for you and send you a brand new set which arrived within the following couple of days.

We asked you to recycle or dispose of the faulty set at your leisure to avoid any inconvenience for you having to package them up and send them back to us, but this unfortunately did turn out to be an inconvenience for you. We would have been delighted to take care of this for you there and then. Further to our phone and email conversation, in the future we would be very happy to arrange collection for you upon request to save you having to visit your local electrical waste point.

Unfortunately our records show that we have not received any further messages from yourself, since the original email contact in September, which you said you sent us in November regarding the Top Cashback discount. We most certainly were not refusing to discuss anything, we love talking to our customers, it was simply that we had not received any correspondence from you that we could reply to, or had any phone calls from yourself to follow up this email which you have said you sent us. The first contact we have had from yourself since September is via this Review. I am so sorry for any mix up.

Upon investigation as to why you hadn’t received your £7.00 cash back through Top Cashback, this was due to the fact you had already redeemed a £10.00 off discount voucher code on your order. As per the T&C’s regarding voucher codes, the code cannot be used in conjunction with any form of cash back. We are really sorry if you missed this, or this wasn’t clear. However, we have happily refunded you this £7.00 as a gesture of goodwill.

We are really sorry once again for any frustrations that may have been caused disposing of the faulty lights yourself and for not receiving the £7.00 refund via Top Cashback. I am so pleased we were able to speak about this earlier today and we look forward to welcoming you back to Lights4fun in the future!

Kindest regards, Chloe, Lights4fun

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★★★★★

“excellent customer services”

Written on: 08/01/2016 by Chermcclaire (2 reviews written)

quite surprised that this company has less than 5 star rating. I bought some remote control candles for xmas which were half the price than anywhere else. one of the three candles turned out to be faulty. they couldn't of been any more quicker at responding to my issue. they issued me an immediate refund! im very pleased and wouldn't hesitate to use them again in future. no matter where you shop, faulty things always get thru the nets. so I wouldn't blame the company, they offered me a… Read Full Review

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★★★★☆

“Im very pleased with my purchase”

Written on: 04/11/2015 by nikhi63 (1 review written)

Great service at the online chat the website has. Fast Delivery!! Im very pleased with my purchase of: 100 LED True Warm White Icicle and Outdoor Net Light White Cable & Connectable 2m x 1m. Warm wonderful light, two things I would wish for that both come in black cable color and that the leade wire was a bit longer… Read Full Review

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★★☆☆☆

“be prepared to replace after a couple of years”

Written on: 23/12/2014 by tykeguard (1 review written)

bought my 1st set of connectable 2 years ago and then extended them last year. The lights are now behaving erratically and going off for longer and longer periods of time, we would have thought they would have lasted a bit longer for the price paid… Read Full Review

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★★★★★

“Fantastic products, excellent customer service!”

Written on: 26/09/2014 by StopfordianLass (10 reviews written)

Over the past 18 months or so, I have purchased around 10 different sets of lights from Lights4Fun, for myself and as gifts. I have been extremely pleased with the quality of the products, the speed of delivery and the customer service I have received. I have only ever had one issue with one set of outdoor solar lights (not Lights4Fun branded) and after contacting Lights4Fun, they replaced the faulty lights immediately (I chose Lights4Fun branded ones this time!). I am considering adding more… Read Full Review

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★★★★★

“Excellent Customer Service”

Written on: 22/03/2014 by Genuine Reviewer (3 reviews written)

I have made several purchases with Lights4fun for garden lights and indoor battery candles etc. Their products have always been of very good quality; items are dispatched rapidly and delivered on time. However, what really stands out about this company is their excellent customer service. On a recent purchase, I needed to send some lights back purely as I had chosen the wrong colour, entirely my fault. Lights4fun were efficient, friendly and helpful. I would recommend them without… Read Full Review

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★★☆☆☆

“No Quidco cash back”

Written on: 19/03/2014 by PJT100 (2 reviews written)

They offer a 5% cash back via Quidco referrals, so I went ahead and ordered my lights. Lights4fun declined to pay my cash back. It is a shame as the delivery service and quality of the lights are great. No more business from me… Read Full Review

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★★★★★

“Fantasti service”

Written on: 15/12/2013

This company get full marks for customer services from me. My order went astray and they put extra effort into sorting this out, making several phone calls to get my goods to me as quickly as possible, offering to re-send them if necessary. The order would have arrived within 48 hours as my first order did but I still had my goods in less than a week. They have also shown their appretiation to the lovely lady who had recieved them by accident and contacted them, helping them sort things out… Read Full Review

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★☆☆☆☆

“Awfull!”

Written on: 07/10/2013 by GW-06 (1 review written)

I ordered a set of 10 LED heart shaped fairy lights and when they arrived they were completely different from the picture. Furthermore when I put in batteries they wouldn't even turn on (seems as if a spring was missing) and there were only 9 hearts as one was completely missing. I won't be ordering from this website again… Read Full Review

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★★★★★

“excellent service ”

Written on: 14/04/2013

second time i have ordered goods from lights are fun and again i have been delighted with the lights Reasonable and well packed with fast delivery … Read Full Review

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★★★★★

“Outdoor solar fairy lights”

Written on: 09/06/2012 by Michaeljohnxx (1 review written)

Absolutely excellent service. Easy online order, good price, and nice quality product. The small solar panel sits discretely on our balcony soaking up the limited British sunlight, providing a long lasting output to the warm glowing lights. Our balcony space has been instantly transformed into a more romantic place. Very quick delivery of product. Beats anything I saw on the high street… Read Full Review

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★★★★★

“Great Online Store - highly Recommended”

Written on: 20/09/2011

Simples - Best on-line price, a synch to log in and purchase. An instant email advising me of receipt of funds and intended delivery. Another email updating me on delivery. Goods turn up precisely as advised. Goods are well packaged, goods are exactly what I ordered, goods are perfect and work right out of the box. Aren't all online purchases like this? NO. No they're not, but these guys are exceptional and rightly deserve praise for an effective, efficient service that is a pleasure to use… Read Full Review

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★★★★★

“The special touch. ”

Written on: 26/08/2011 by amberbsmith20 (1 review written)

Have recently moved into my new bedroom whilst at university. Whilst decorating my room I decided i wanted the colour theme of orange. Although trying to find orange accesories was difficult. I decided that some pretty lights was what the room needed, although looking through deparment stores i struggled to find anything special or unique. So decided to look esle where, this is where i came across 'lights4fun.com' Which had fantastic ideas & when i found the Amber lights i was thrilled &… Read Full Review

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★★★★★

“Brilliant!”

Written on: 20/08/2011 by Bazarre (1 review written)

Your service is as brilliant as your lights. Firstly, the decking lights are of better quality than we expected. The body is a good heavy casting and the stainless steel top ring is a decent gauge of material. These are superior lights to those offered by certain large DIY stores at significantly more money. So far, the lights are working very well and seem to charge enough even on cloudy days. But the service we had from confirmation of order to delivery was really good: you kept us informed… Read Full Review

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★★★★★

“Indoor Net Lights”

Written on: 17/08/2011

These lights work brilliantly, they emit a soft glowing light, that warms the room beautifully. I have them hanging over my bed and they serve as decoration and conveniently a lamp! Would advise these to anyone who has a bare wall that needs filling, they are tasteful and very well priced for how high quality they are! The only down side is that due to the companies delivery system you have no choice but to pay for the expensive next day delivery, which puts the price up by £5. But even with… Read Full Review

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★★★★★

“Multi-Coloured Festoon Lights”

Written on: 09/08/2011

Fantastic service and a great product that really enhances our outdoor celebrations. This product is easy to install, looks really good, is well made and very energy efficient. Everyone loves these lights and they are great for night-time summer events and garden parties, they really make a difference to the party atmosphere. I recommend them to anyone and you will love the colours… Read Full Review

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★★★★★

“Solar glass brick lights”

Written on: 05/08/2011 by tozey (1 review written)

I love these lights, they look lovely and stay bright well into the early hours of the morning they are really good quality. I will buy from Lights4fun again and would highly recommend them to everyone. Extremely fast delivery with tracking and great customer service… Read Full Review

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★★★★★

“Great For Mad Inventors”

Written on: 05/08/2011 by Phloyd (1 review written)

I am a prop maker, and bought these as I needed to make a sci-fi gadget with flashing lights, but do not have the skills to wire up LEDs from scratch. I had a great time. I snipped off the lights I didn't need like picking berries and all the rest continued working! Compact, simple, safe, and cheap if I mess up and need to buy more. I love them… Read Full Review

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★★★★★

“PERFECT!”

Written on: 01/08/2011

I bought 4 sets of these lights to decorate pillars for my wedding next year. I won't be able to see the full effect until then but they look to be absolutely perfect! I've been looking around for suitable lights for quite a while and am really pleased with these ones - much cheaper than in a lot of places, good service and delivery price (some places charge delivery per item which can end up being quite expensive) and I love the different settings. I'm hoping to use different settings for the… Read Full Review

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★★★★★

“Outdoor fairy lights”

Written on: 01/08/2011

Fantastic value for money. Very sturdy. Excellent, speedy service… Read Full Review

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