Avoid - Terrible Experience

Extremely disappointing experience. Be careful before giving business to this company and the owner. Having seen positive reviews online, I contacted the owener to provide a lighting design service for my semi-detached home. I mentioned that it is a modest house and I need a quick turnaround.

He said that he has done this many times before and once I pay, he would put all his resources behind this and produce a design, specification, and loading schedule. He also promised to provide various product recommendations and a quote to supply the lighting.

He charged me £780 in October and until now, in the name of design, what I have received is a rough pen markup on my architectural drawing. No information regarding the type of lights, recommended lumens per room, ideal color temperature, or loading schedule.

He recommended downlights which cost nearly £100 per light. I told him that it's out of my budget but still waiting for him to provide alternative suggestions.

I have been chasing him for over two months. I emailed him highlighting what he promised at the beginning and what I have received from him and he hasn't bothered to reply! Avoid this company. Save your money - go somewhere else.