Karens Cards www.karenscards.co.uk

I used Karen's cards a couple of years ago for my parents Golden Wedding party - excellent. So naturally when looking for invitations and bridal favours I chose Karens cards. Invitations arrived and was happy but despite numerous e-mails - with no response - no favours received - thats £71 that has just disappeared. I have mailed Karen again today but I am not expecting a response so shall be taking this up with my credit card company and having to look for replacements. I am not only angry but extremely disappointed to be let down like this.

Same experiences as everyone else by the looks of it. Ordered invitations in January finally got them end of April. Quality of invitations was poor- RSVP cards smudged and overall appearance bland- certainly get what you pay for. I could have done better myself if I had tried!!! 6 weeks to go to the wedding and no post box or guest book. No replies to my mails and I think she has either gone out of business or just burying her head in the sand. I spent £300 on my order which is still incomplete. Out of all the things I have organised this has certainly stressed me out the most and you can do without it. It is the principle of the money by paying up front you do this in good faith and I have certainly learnt my lesson I will never pay for any goods in full until I receive them. Hopefully Karen will not pursue her business any further but to refund the money for the goods she has not supplied would be her parting gift to her unhappy customers surely.

I ordered some save the date cards in febuary. Still no goods. The website has shut down now. I have emailed her and no responce.

The last email I have threatened legal action if I don't get a responce or a refund.

This is so upsetting. It was the first thing I did for my wedding after booking the venue. I was so excited and now im just so deflated. £50 might not be alot of money to some people but it is to me!

Gutting.

Still no reply to my last email. I have all my correspondence and order date.

I'm going to contact the office of fair trading now.

Do not use this company!!!!

Last year I ordered our save the date cards with her and I was very impressed. So in January I ordered our wedding invitations, o how things went down hill from here!

We didnt receive the invitations till weeks after we ordered them,one reason being she did the colours wrong and had to change all of them. She tried to blame my ordering but I was having none of it! she did change them all to my surprise and we soon received them the week after. But we are still awaiting our guest book!! she said it would be with us in 2 wks, still nothing.

After reading all of these reviews I've come to terms with us never receiving it, to be fair its not big money Ive lostm unlike some people but its just so frustrating the lack of communication.

Next step is to try contact the bank,but I dont have my original order details, so not sure if I'll get anywhere. Would be helpful if anyone has any helpfull tips in trying to get my money back??

So the main thing I would say is she's taken to much work on and is unable to cope with it. But instead of being honest with everyone she has just ditched evereything and buried her head in the sand - great!

DO NOT ORDER FROM THIS WEBSITE!!!!!!!!!

TERRIBLE IS ALL I CAN SAY!!!!!

Ordered in November and still not had my goods (£80 worth of cards, post box etc)

Currently in contact with VISA for a refund/investigation!!!! Id recommend anybody having the same problem to contact their bank. So upsetting as must email her at least once a week and I'm ignored!!!!!!

Do yourself a favour and do not order from Karens Cards. Totally awful customer service, cannot believe they call themselves a business. If you're planning your wedding you really don't need the additional stress of ordering from these scam artists.

Since I placed an order with Karen's Cards they are no longer accepting any new orders. What a surprise!!!! I paid for Fast Delivery (7-10 days)invites did not arrive until over a month later. This was our second attempt at invites for my daughter's wedding having been 'scammed' on first attempt. This was explained to 'Karen' and we were depending on reliable honest service second time round. A very very stressful time, no contact via emails pursued through NoChex and when demanded refund Karen said invites on way. A week later no invites, to cut a long story short invites arrived and out of 32 invites only 21 were of a decent quality. The others were sub-standard ie smudged ink, address cut off at bottom of invite....totally unacceptable. This is obviously someone who has taken on more than they can cope with, taking money off people and providing poor quality goods for such an important occasion. How they can sleep at night? I have no idea....Be WARNED!!!

I spent ages looking for my stationery. Hard to go with someone who is so cheap when you see other people charging £3-4 an invite. I took the plunge, a gamble if you like and it paid off. I spent £190 on invites, place cards and a guestbook and post box. Was it well made? Yes Was it worth it? yes. I did have a budget of £500 for this and the £300 i saved we got dollars for our honeymoon. Order times are about average from looking at other sites, the quality was good, and I only ever had to email them a matter of 3 times from placing order to agreeing proofs and then to thank them.

* Ordered 6 months in advance, delivery still late.

* Very diffficult to contact (only email address provided)

* Spelling mistakes, information missing from stationary

* Part of order never received despite paying up front

Planning a wedding? It really is worth spending that little bit extra for a more reliable and stress free service.

Received my invites (designer) last weekend.

Cant moan, ordered on fast delivery and was there in just over a week. 79.00 for my entire invite order. Was I expecting top quality? No, not for that price, but I was happy with them and my budget wedding which didnt have invites planned in, now does! Top notch! Cheers