Kate Bridal Shop - www.katebridalshop.com

DO NOT ORDER FROM THIS ONLINE BUSINESS. POSING AS A US WEBSITE, ALL COMMUNICATION AND FOLLOW UP IS FROM CHINA. I ORDERD A DRESS ON THE 25TH APRIL AND PAID FOR AN EXPRESS DELIVERY OF 10-15 DAYS. IT IS NOW THE 26TH JUNE AND I STILL HAVE NOT RECEIVED THE DRESS. I HAVE SENT A TOTAL OF 18 EMAILS CHASING THE COMPANY FOR AN UPDATE - THEY LIED TO ME FOR 2 WEEKS SAYING MY DRESS WILL BE SHIPPED "REALLY SOON" AND "IS ALMOST FINISHED". I THEN RECEIVED AN EMAIL SAYING THEY HAD NOT NOT MADE MY DRESS AS MATERIALS WERE NOT AVAILABLE. TERRIBLE SERVICE - NO PROACTIVE COMMUNICATION, FALSE UPDATES PROVIDED. IT HAS NOW BEEN 2 MONTHS AND I THIS IS STILL NOT RESOLVED.

DON'T RISK IT - STAY AWAY!

Beware of Kate Bridal Shop – website http://www.katebridalshop.com, email address is [email protected] and contact person is supposedly “Will Smith”. This company is from China. I ordered a mother of the bride dress on February 8 and it was supposed to be here by March 5-9. It is now April and the wedding is in 2 weeks and I have not received my money back or the dress and I don’t want ANYONE to be in this terrible situation that I am now in. DO NOT TRUST THIS ONLINE “ESTABLISHMENT.”