Outdoor Kit
Customer Service
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Outdoor Kit
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User Reviews
Quality of service
Layout of shop
Value For Money
I've Used These Guys Twice Now And Their Customer
I've used these guys twice now and their customer service has been excellent both times.
In the first case i bought a jacket that was too big (my fault not theirs) which was exchanged with very little hassle and very quickly for the right size.
The second time was to buy a backpack. I rang to explain that i had been let down by another internet company and needed my bag by Thursday - the order was placed on the Monday by 4.30 and i have a tracking no. that shows it 'In Progress' up in Perth, Scotland today (Tuesday 10.10am). I should receive the item the next day.
Customer service excellent and friendly through out both purchases. Excellent tracking service. Cheapest price (for the backpack) on the net.
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