Inspire - www.inspire-fitness.co.uk
Layout of shop
Quality of service
Value For Money
Inspire - www.inspire-fitness.co.uk
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User Reviews
Quality of service
Layout of shop
Value For Money
Everything Worked Well
i have just had my new treadmill installed and the service was prefect really, the company arranged everything including taking the cardboard box away. the machine was setup and demoed to me and they did not leave until I was happy with where it was placed in the room. the treadmill is also right for me its easy to use and nice to run on and I am glad they recommend this model to me.
Top Class Company
After being let down by another sales company Inspire stepped right up to the mark and beyond.
Not only did they deliver a quality product on time as promised they were cheaper and a pleasure to deal with.
There was a slight mix up with the delivery company not having reported the delivery complete which had the Inspire team ringing me to apologise and sort the issue out which was unnecessary as I had received the delivery but it was very reassuring.
I would not hesitate to recommend or use Inspire myself in the future.
Quality of service
Value For Money
Fantastic Serivce, Great Bike
I have ordered a BH Spada Bike from inspire and i love it. i was recommended to go for a magnetic bike and i am so glad i did! the bike is perfect for my Training program and allows me to really push myself. when i ordered the bike i spoke to a sales person who talked me throught the pro's and con's and then arrange for the delivery to be next day and as promesed the delivery arrived at 10.45am.i even got a Free mat
Thanks
Poor Service
The price are good however as with most things in like you get what you pay for e.g. poor service.
They say they have sent your order out and then do not send it but to make it worse they don't update / communicate with you. So I was sat in waiting for a delivery which did not arrive - does not aspire confidence in this day and age! Given the service I have received I can't see they being in business for long and reputation means a lot!
I did receive all my order eventually but it caused considerable worry and stress.
Make sure you pay for any orders on a credit card so that you have protection from your credit card company.
Hello i thought i would write a comment about this review the person who has written has choosen to hide themselfs which makes it very hard to find out what happened. however from the records we hold we can not find any customer in the last 3 months who experenced this sort of level service. to add to this we have a 99% delivery on time rate and whenever the delivery is not on time we do everything possible to organise the delivery to be out of hours or at a time that is good for the customer and we would normally aim to give a small refund or gift to say sorry for the delays. we as a company work very hard to give high levels of service. if this customer had left a name or contacted us about this we could find out how it happened and what went wrong we can only improve when we know about things hearing about them in a review makes unable to act or try and make things better
we hope that this perosn wil contact us so we can investergate and work on a way to make the customer happy
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