Cool New Mobile

I have made 7 months of payments in full to Vodaphone. In total this is £267.75. The cool new mobile site claimed the phone would cost me nothing all I had to do was redeem my vouchers. I did everything they said and I got nothing as a consequence i cancelled my direct debit.

Vodaphone are now trying to get me to pay the rest of the money i owe them.

These company's should not be allowed.

I took out a contract with cool new mobiles in June. I sent my first cash back claim form just several weeks ago but not going to get any thing back. My net work is with Vodafone so I rang them they reduced my monthly payments from £35.00 to £17.50 half the price with the same minutes and texts. I recommend people who are in the same situation to contact there network.

I was waiting for my cashback since sent the claim.

I was told EVERYthing is OK...a cheque is coming...coming...

Until... the limited company... gone...virtually disappeared.

a message from "their" website reads:

These companies were placed into administration on Wednesday 14 November.

...initial investigations show that these liabilities may be between £4-10 million...

Bye bye ... company limited..

For everyone out there, please note:

Phone Box Direct aka Mobile Affiliates aka Cool New Mobile has gone into liquidation as of Wed 14th November.

See link: http://www.mobiletoday.co.uk/content/17257.asp?men=1&sub=3 for full details

Don't know what is the next step to follow to get back our money. Anyone out there have any advice?

THEY DO NOT PAY ANYTHING THEY CLAIMED EVEN WHEN EVERYTHING IS SENT IN ORDER AND CONFIRMED OK BY THEM. THEY CLAIMED CHEQUE IN THE POST SINCE 26 SEPTEMBER 2007! HAVE NOT RECEIVED CHEQUE! WHEN I CHASED FOR THE MONEY, THEY SENT ME A LETTER THAT SAID CLAIM NO INVALID!

DO NOT ONLY NOT DEAL WITH THEM BUT TELL ALL YOUR FRIENDS, FAMILY AND EVERYONE ABOUT THEM!.

REVIEW CENTRE SHOULD NOT BE ALLOWING THEM TO HAVE A SPONSORED LINK!!!

Many customers including me have been cheated by Cool New Mobiles/Mobiles Affiliates with their cash back deals. Even when you send them the correct cash back forms and documents and they have confirmed that all is in order and their check is in the post. IT IS A LIE!!!! THEY DO NOT PAY ANY CASH BACK CLAIMS! IT IS A HOAX! I AM TAKING THEM TO COURT! D

Please do not give yourself the same grief and headache I got by having anything at all to do with coolnewmobiles.

I'm very dissatisfied and angry that they have disallowed my claim (1st one). This was through no fault of my own. It was totally down to the wrong advice given out by their staff. But of course they deny this and i have no way of proving it.

I will never be using them or recomending them to anyone.

I had sent my cashback form to them, but I didn't know that i need to post with post tracking ...they lost my bill and said the post hadn't arrived...and the whole plan is canceled...because of this i Lost £300.00...the whole cash back plan was invalid....I just wonder how many people are same as me.

My advice is don't deal with them. Don't let them off. I didn't see any cash back. Early claim: £10 charge. Late claim, Claim form not filled in correctly. Pages missing off my bills.