Meta4 Bespoke Bedrooms

We placed the order for the made to measure bespoke kitchen & fitted bedrooms with this company on the 15th august 2011 for the sum of £9600.00.

But they took £11,752 out of our credit card. That’s £2152.00 more than what we agreed on. I have their receipts to prove this.

When taking the order They promised us bespoke fully assembled units at the factory will be delivered to us.

Bu this company 1st tried to deliver us flat packed kitchen which we refused. Than they assembled the flat packed units purchased from kitchen group at their own wear house/shop and delivered them to us.

When the units were finally delivered and upon checking I found that all the wall units are standard 720mm & not what we ordered 800mm (as stated on our survey diagram/report).

Also all the hinges are not soft closing but normal standard hinges.

Wrong size 3 drawer Base unit ordered 1000mm but delivered 900mm.

The entire corner curved units still missing.

Wrong size boiler unit.

Larder units are of standard type with shelf’s fitted in them and not pull out as we ordered & no pull out mechanism delivered.

Their manager was also informed of some units, which are damaged and have parts missing,

In total 8 units are still missing from the order for the kitchen.

And no sign of bedroom fittings its been over 4 months now.

i have made claimed against them and got part of my money back through credit card company and trying to get the rest back as well.

One other thing. Just to let you know that they also have done same thing to my next-door neighbor who are also going through their credit card company.

I have reported Meta4Bespoke kitchens to Trading standards and to consumers direct.

And I am been advised to sue this company for compensation via small claims court.

If there is any one who have purchased any kitchen/bedrooms from this company via credit card than please do check your credit card statements as they fraud us for over £2150,

please take my advice and be careful as we been put through hell by this company & still have no kitchen or bedrooms & waiting for refund from credit card company.

Meta4 are not answering our phone calls or letters.

Thanks.

Very pleased with my new bedroom.Had to endure a bit of dust though.

Anyway the fitters were excellent.Professional comapny from start to finish.