
Long Tall Sally
Layout of shop
Quality of service
Value For Money
Long Tall Sally
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User Reviews
Quality of service
Layout of shop
Value For Money
Excellent Customer Services At Long Tall Sally
This will be one of two reviews as they are about different areas of the company. I cannot praise Long Tall Sally customer services enough. I had an order query, ( a delay which turned out to be due to a moving of the warehouse) The customer service rep -J, was incredibly helpful and emailed the warehouse manager on my behalf. He responded immediately and between them they expedited my order, even splitting it to two different addresses as I had ordered items for my daughter and myself, so she could receive hers as well. J kept me informed at every stage of the process and between her and the warehouse manager did above and beyond what I could hope for. As my daughter had commitments in Europe they even send her parcel there at no extra cost to me, which she received with no problems. What a company!!! Small enough for named persons to care about their customers. Well they now have my loyalty. The clothes I ordered were well made, fit well and stylish. WELL DONE LONG TALL SALLY. I will definitely purchase from them again. Thank you LTS for your efforts. Much appreciated.
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