Thermae Bath Spa

Thermae Bath Spa

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Thermae Bath Spa

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Thermae Bath Spa
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User Reviews

Guest
1

Value For Money

The Staff Were Rushed, Not At All Attentive Or Eve

The staff were rushed, not at all attentive or even had a smile for us. I felt extremely rushed due the time constraints. Whilst in the queue (for over 45 minutes) we were told by a member of staff that it was not very busy in the spa, this was not at all the case, it was absolutely packed, there was barely any space to move in the water. It was not relaxing. There was such a lack of facilities. We had to queue for hairdryers at the end, there was no opportunity to swap for a clean towel which there absolutely should have been as we paid extra for one. It was very expensive and disappointing. The only positive thing I have to say was that the roof pool had great views I have been to many spas and I was really looking forward to my visit given the reputation and location but I was left feeling disappointed and robbed.

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