Ivissa Beaute - www.ivissabeaute.weebly.com

After numerous attempts to make contact, due to no phone line (strange set up !!!) I managed to chat to the manager via e mail. I was determined to have my hair done, as I have not been to a hairdressers for over a year, and it was such a good offer, so I turned up today for my appointment, found the shop strangely quiet, empty and lacked any atmosphere, comforts or quality surroundings, but was met by a young girl who greeted me and who happened to be the only hairdresser working at the salon since February. She discussed my colour choices for my highlights and proceeded with the foils. It took an hour and a half for the foils and a further hour for the wash, cut, blow dry and straighteners. I thought the young girl did ok, she made pleasant conversation and made me a coffee. I was happy with my hair, the colour and cut . Just a shame about the dismal surroundings, felt like an empty shop. Strange.

Been before for several appointments and experience ok if not a chatty stylist great hairdresser. Today travelled 20 miles to appointment to find shop closed. What's going on.

I actually had a great experience here. Even though the stylist wasn't chatty, she did a great job of my hair last time. Since it was my third visit, I purchased a voucher from them in order to get a good deal on my next cut. So I'm more than a little hacked off that I've now paid for nothing with not even a courtesy call. No hope of getting my money back so they better hope I don't bump into them in the street.

Have an appointment with the above salon with a "Wowcher" for a cut and foil highlights. Very concerned about previous customers reviews so I have rang them this morning - number is unavailable. I do not live nearby so I am more than a little concerned - I have sent a message and await a reply. Also sent a email to Wowcher to bring it to their attention (again) and wait their reply.

Worst salon I have ever visited Rude staff Vile manager Hair left in a terrible mess Had to have my hair retreated just to correct the mess left by these inconsiderate rude poorly trained staff . When I complained to the manager he told me to shut your ****** face and get out . I left with my hair half done . Francis street really has gone downhill At one point before he told me to get out I was actually locked in the shop after refusing to pay extra for a treatment I had already paid for ! Subsequently I reported them to the police. Be warned before you attend!

I have been a regular in the hair salon with for 2 years now for the simple reason the salon always gets my hair colour perfect every time and knows exactly what i suit! I have got to say just how impressed i have been with my experiences of the other excellent services available - so much so ive been in there twice this week for a well deserved treat; a great cut by [name removed] and a well needed massage from the new beautician.

I originally booked a Groupon voucher, costing £12 for a cut, condition treatment and a choice of straightening/curling. I was massively unimpressed from beginning to end. First of all, the store smelt of cigarettes, a smell which was particularly on the woman who cut my hair. Having fag hands rubbed into my hair was not what I wanted. She made very little conversation throughout the experience. There were also men walking through the shop into the back, which made me feel uncomfortable. When she was washing my hair she mentioned nothing of the conditioning treatment, and so I presume standard conditioner was used. I wasn’t even asked the type of shampoo/conditioner that would be beneficial (e.g. if my hair gets greasy quick/ dry hair etc). After the hair wash my hair still didn’t feel clean. She did not use any protector in my hair when blowdrying my hair. She also didn’t use a brush, and just used her hand which smelt of fags. I opted for the straightening option which she only used a bit of product on to protect my hair. She did not have a mirror to show my hair from the back after she had finished, and when I got home I saw that my hair wasn’t even straight at the back of my head, but was still “blowdried” bushy. I was fuming. Even though I only spent £12, it wasn’t worth a single penny. Massively unimpressed, particularly for a salon in such a nice area with a valuable reputation.

I booked a groupon voucher to use in the salon back in June 2012. When I rang to make an appointment I was told they were fully booked until December! They then cancelled 2 appointments by text just a few hours prior. When I called to ask why they cancelled me twice and not a full paying customer, I was just told to get a refund via groupon. They obviously had no intention of fulfilling their obligation. Not a way to run a business.

Honestly it is the worst hairdressers that I have ever been to. First of all they were half an hour late to do my hair. I booked it with one hair dressers and some other newly qualified hairdresser did it instead which I wasn't too impressed by. On the phone we agreed to dip dye my hair lilac and the hairdresser said she could do that and she said she would use bleach. She didn't use bleach. The lighting in the hair dressers dodgy so I only noticed what colour my hair way the next day in broad day light. It was blue with green tones it it! I was not impressed. It looked awful and I couldn't do anything about it. So first of all they wasted my time which is valuable and they have ruined my hair. My mum rang the manager who agreed to re book me for free the following week. Later that day he went back in his word and said that he is not going to fix the problem or refund me of my money. He is honestly the worst ever manager I've met. I have no idea why he managers a hairdressers as he knows nothing about hair or beauty. All he does is walk in and out that place a few times a day....I know very dodgy. And ontop of that he is ruin and untrustworthy and he works his hairdressers to death and doesn't let them have their breaks. He treats them like slaves.

If I were you I wouldn't go there as they will ruin your hair, then agree to fix it for free, go back in there word and not refund you of your money.

K thanks bye

First experience of Groupon. If you choose to purchase a Ivissa beaute offer make sure you have a back up appointment. After having a huge wait to be allocated an "offer slot" complete denial of me having made the appointment in the first place, next available appointment, under pressure, offered 2 months later! Cannot tell you the hassel this caused, day off work, hour round trip and no chance of getting another hair appointment so near Christmas. Customer service appauling, having said this have since read some of the reviews and appear to have had a close escape. frankly awful, I guess something for nothing is just that.

Oh and It won't accept my review if no stars are in the rating box so it appears to have done it for me . . . need I say more.