Fiz Makeup - www.fizmakeup.com

I first went to Fiz Make up in Acton over a year ago for Yuko Hair straightening. I visited her in her house and the end result was great. It was poker straight and stayed like this for many months. I did not have to use my GHD Hair Straighteners and even go away with not having to have it re-done for over one year.

I then went back to see Fiz Make up for it to be re-done, this time in her salon in Acton. I had read some bad reviews prior to my visit but decided that I would continue with my appointment as I had been so pleased with the results the previous time.

BIG MISTAKE! Fiz had 3 other women all having their hair straightened at the same time as me, so it was like a production line. The lady next to me, had come back as she had complained about how frizzy her hair had been left after a yuko treatment. Fiz's response to this was that she had used a strong product and there was nothing more she could do. The way she spoke to the customer was appaling.

I then started to worry that my hair would be the same however I was half way through my treatment. The process took half the time that it did the first time I went - again another alarm bell! After the process was finished my hair was not straight but had sections of frizz and kinks at the sides. Fiz told me that this was straighten out and that I had to leave it for the 2-3 days and then wash it.

I then washed it as instructed and was devasted by the end result. My hair has been left frizzier than before and had been singed and burnt at sections near my ears and at the back of my neck. I immediately contacted fiz who even after several attempts to call, would only respond to me by text message. Her response was extremely defensive and rude. She told me that as my hair was coloured my hair was in bad condition and that did I think she could work miracles?? I could not believe this.. I have read on her website and many other websites that Yuko works better on coloured hair! My hair WAS not in bad condition but it seems she makes many excuses as to why its the customers fault and not her own.

I will NEVER go back and have my hair done by FizMakeup. I have been left with dry, frizzy, burnt hair that even GHD Hair Straighteners will not iron out. I am terribly upset everytime I wash it and see how awful it is. I do not believe she is using YUKO products, her customer service skills are appaling and she recks your hair. My advice is to stay well clear!

I first visited FizMakeup in Acton, back in December, the first treatment was great. My Hair was Soft, Healthy, Manageable. The second treatment however, was not as successfull. I still cant get what went wrong. I rebooked for re-growth 6 month later. this time the inside of my hair was still waivy, and the pretreated area looked dead and over proccessed. I was not happy.the templars was waivy the length of my hair dead and dry and brittle. I called her and her excuse was your regrowtH WAS VERY COARSE!!!!

She said to me on my first visit that the treatment supposed to make the hair look better each time, but in this case in detoriated.

She didnt not offer to fix the problem. I think the quality of her work depends on what day and time you get to her. she tend to slip and pick up her quality of work and she is not consistant. Like gambling really.

Not going to use this treatment for every long time until my hair recovers, from the burn it received.

i read below reviews and was worried to go to fizmakeup or not but read some positive and planned to goahead with straightening. belv me after wash just do a rough blowdry run my fingers thorough my hair, hair is shiny smooth and straight. i would reccomend fiz to my friends.

I WOULD NOT recommend Fiz make up.

I’ve been getting YUKO done twice a year for the last 3 years. My usual stylist was unavailable so I decided to try Fiz as she was more local to me a considerably cheaper than most salons. As a regular to the YUKO process, I was expecting the same result. My hair is long, curly but not coarse and usually when the YUKO process is finished, my hair is in better condition that it was before, and my hair is left straight, especially at the roots. Unfortunately, this was not the result I had when I visited Fiz. I waited almost three days before washing (as instructed) but my hair wasn’t straight, it was wavey.

I was absolutely devastated. As I said before, I’ve had YUKO done many times and the result has always been the same – perfectly straight hair! But not this time...I told Fiz and she offered to sort out the problem free of charge (if I took another day off work). She informed me that she usually charges to sort out anything the client is unhappy with his is ridiculous. Anyway, off I went back to Fiz thinking she would finally get it right. She even saw and acknowledged that there were still waves in my hair. After another 2hours, she had finished but the results were still the same.

The first time we went to see Fiz, she was polite but the second time, I was made to feel as if I was an inconvenience to her. You cannot simply look at the YUKO pictures on her website and think that your hair will look exactly like that. Anyone’s hair that has had every small sectioned straightened with just hair straighteners will look like that. The real results are after you’ve washed your hair at home.

Fiz couldn’t deliver but I guess you get what you pay for.

I have had YUKO done many times before but decided to try Fiz as it was more local to me and cheaper. I am Asian and have wavy hair which is quite thick but not course. As I have had YUKO done before, I was expecting my hair to turn out the same which was STRAIGHT (at least) soft and shiny. Unfortunately, I got none of that. After not washing my hair for 48 hours (as directed) once the YUKO was done, my hair was practically the same and all underneath was wavy! It didn’t look good at all! However, Fiz did offer to re do the wavy bits so I went back a few days later. I left my hair for slightly longer this time (3 days) and washed it the day I flew out on holiday. To my shock and upset, my hair was still exactly the same. I got my hair done specifically as I was going on holiday for 3 weeks! I didn’t have the time to get it sorted out and to be honest, I couldn’t be bothered to go back again as if she can’t get it right the first time, or the second, she never will. Just goes to show that cheaper is not always better. Wish I hadn’t wasted my money but you live and learn. Definitely won’t be recommending Fiz.

i visited fizmakeup W38py for yuko hair straightening. i was shocked that it dint even last for a week!!!!! my hair was completely wavy n curly. when i askd her about this she says there is no gaurentee....while she promised me it would last for a year when i visited her first.

even after a rework my hair is very dry n wavy, no more straight. its a total waste of money and on top of all the stylist was not even polite enough to adress my issue.

very poor customer service and disappointing absolutely.

:(

I have visited fizmakeup W38py twice, for the Yuko System Straightening treatment and every time the service and results are second to none.I have very frizzy and very course hair and I open get Yuko Treatment for it and fiz is fantastic at getting every strand straigh-poker straight.

Every time I have walked away with shiny, perfectly straight hair that stays that way for months - no need for hair straighteners or other damaging products.

Beautifully straightened, manageable hair at half the price that salons charge. I would highly recommend fiz services - Kirsten Hyde, Journalist :)

I work full time and dont have time to manage my curly hair, i found fizmakeup and believe me the transformation of my hair is great from curly frizzy to silky straight shiny hair. not only she gives after care products but good advice to maintain it. 5 star