Rush, Bristol

I just wanted to write to say a big thank you to this women she just made my day after like my friend completely damaged my hair this women made fantastic job. I've never felt compelled to leave a review on anything before(ever!) but have been so pleased with the outcome I couldn't leave it. Great Customer Care I received from the person I dealt with, so I look forward to coming in again soon.Thanks

The receptionist was so nice and offered a half price hair cut as a new customer, so the cost was £22 instead of £44,

Quite simply I asked for the cut to allow my hair to curl around the edges and definitely Not a short back and sides.

What I have is an upside down kitchen mop cut. Comments from friends and family scaled from OMG to what have they done to your hair. An unrelated store keeper spent 5 minutes showing me all the reasons the hair cut was so bad, describing how it looked like a bowl had been used to chop around my skull and how the chunks were uneven. I could go on and on about the disaster hair cut, a pic on Facebook/Twitter will make up for any unsaid expletives, so watch for a tag to Rush.

On leaving the salon I was so upset and said so, so they did offer the cut free, but not paying was never my reason to saying how bad the cut was, so I paid, yet none of them offered to have a try at remedying the cut.

This remedying took a call to customer service, so a stylist did give it a try (after I had to hang around for 3 hours), the initial cut is so bad there was not much she could do, it is going to take months.

Feel so upset, have not had such a bad hair cut ever, is so bad every time I catch a mirror even after 4 days I still am taken aback, some times I even cry. Worse of all was that I thought the salon would be reliable considering the normal charges which are relatively high for Bristol..

I know my stylist will probably never see this but, I had the best haircut before Christmas at the new Rush salon in Bristol. I have had so many compliments on my hair and it feels amazing after being recomended a treatment. Everyone was so friendly and welcoming and made me feel very relaxed. Thank you and good luck guys!