Ross Coates Reviews - www.rosscoates.co.uk

★★★☆☆
2.7 / 5
45% of users recommend this
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Ross Coates - www.rosscoates.co.uk
Ross Coates - www.rosscoates.co.uk

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Latest Reviews

★★★★★

“A great convenyancer”

Written on: 28/10/2019 by MMishra (1 review written)

I have no hesitation in recommending the person I dealt with at Ross Coates for any conveyancing work. I recently had a purchase completed by her where by previous conveyancer almost left me in a situation of losing out property due to owner looking for quick purchase and previous solicitors being too slow. I reached out to the person I dealt with after running some online search, I had some doubts signing up to Ross Coates after reading few not so good online reviews so I decided to call and… Read Full Review

Rosscoatessolicitors's Response to MMishra's Review

Written on: 05/11/2019

Hi,

Thank you so much for the positive review and providing your name so we could verify you as a genuine client. We would be pleased to hear from you again in the future and offer all returning clients discounts to show our appreciation in your returning custom.

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★★★★★

“Great service”

Written on: 16/07/2019 by KateOwen (1 review written)

Super service from Ross Coates - she was friendly, understanding and efficient. She didn't baffle us with legal jargon, just made the process swift and simple for us. When details changed, she responded immediately and guided us through the process. It was also super helpful to do everything via email (with a few phone chats to support!). The costs were seriously competitive, and the billing was clear. Everything appeared to be very fair. We would definitely use her again, and would recommend… Read Full Review

Rosscoatessolicitors's Response to KateOwen's Review

Written on: 05/11/2019

Hi,

Thank you so much for the positive review and providing your name so we could verify you as a genuine client. We would be pleased to hear from you again in the future and offer all returning clients discounts to show our appreciation in your returning custom.

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★★★★★

“More than pleased”

Written on: 22/05/2019 by robshelley97 (1 review written)

We have employed the services of Ross Coates Solicitors on three occasions. Our solicitor has proved herself to be a highly competent conveyancing lawyer in whom we have established the utmost faith. There have been a couple of times when her expertise has come to the fore saving us time, trouble and, most importantly money. To us, professionalism is equally as important as competence. In this regard, we are happy to say we have been more than pleased with the promptness, courtesy and quality… Read Full Review

Rosscoatessolicitors's Response to robshelley97's Review

Written on: 23/05/2019

Thank you so much for your review, its always nice to receive such positive feedback and we look forward to working for you in the future.

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Rosscoatessolicitors's Response to robshelley97's Review

Written on: 05/11/2019

Hi,

Thank you so much for the positive review and providing your name so we could verify you as a genuine client. We would be pleased to hear from you again in the future and offer all returning clients discounts to show our appreciation in your returning custom.

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★★★☆☆

“Conveyencing via the internet”

Written on: 22/03/2019

You need to make a descision right from the start whether to pay for quick or a slow process. I mistakenly didn't understand this as the very competitive quote I got on the internet was for the slow process. I was selling a house only with no mortgage and no chain involved. Once I signed up and received my first letter from the solicitor advising me it was going to take 13 weeks to complete I was rather alarmed and filled with a sense of doom. In fact from signing up with Ross Coates and to… Read Full Review

Rosscoatessolicitors's Comment

Written on: 04/06/2019

Thank you so much for your review, we appreciate any feedback and take on board all that is said. We apologise for any issues you encountered at the outset and are pleased this was turned around in a speedy manor. We welcome your returning custom in the future.

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★☆☆☆☆

“It's not £250+VAT.”

Written on: 06/02/2019 by adamen (1 review written)

It's not £250+VAT. After you have signed the contract with Ross Coates, they will tell you a purchase with take 13 weeks, unless you pay another £250. I had to chase them all the time otherwise the purchase would have fallen through. The person I dealt with never replied to any of my emails or phonecalls. When i did speak to her she was inaccurate. … Read Full Review

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★★★★☆

“Have used Ross Coates Twice Now and Would Again”

Written on: 14/11/2018 by RonSalmon (1 review written)

Our team was headed by a man who was very personable, diligent, professional and genuinely interested in ensuring everything was done correctly for us. Although the early part of the process progressed slower than we would have liked, and there were some extra fees to be paid (in accordance with their Terms & Conditions), the person we dealt with personally ensured that completion was achieved for us, to meet our plans - regularly calling us as things progressed and providing very welcome… Read Full Review

Rosscoatessolicitors's Response to RonSalmon's Review

Written on: 04/06/2019

Thank you so much for your review, we appreciate any feedback and take on board all that is said. We offer all returning customers special rates and would welcome your business in the future.

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★★★★★

“Brilliant”

Written on: 27/06/2018 by paulaashleigh-morris (1 review written)

Used this company for house purchase, they were incredibly inexpensive but just great, Everything was on time, they put up with my demands with good grace and humour and the person I dealt with was courteous, gave great advice and did what I asked. Take no notice of bad reviews they were excellent… Read Full Review

Idontbelieveyoualllies's Response to paulaashleigh-morris's Review

Written on: 13/07/2018

Don't ignore bad reviews they were absolutely useless! Don't waste you're money like I did!,

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Rosscoatessolicitors's Response to paulaashleigh-morris's Review

Written on: 04/06/2019

Thank you so much for your review, we appreciate any feedback and take on board all that is said. We offer all returning customers special rates and would welcome your business in the future.

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★★★★★

“Ross Coates made our house move a lot easier!”

Written on: 23/01/2018 by BenLapworth (1 review written)

After learning our lesson with choosing our estate agents, we got a few quotes to determine the best price for our conveyancing. We came across Ross Coates/Harmony Law. They were the best price by a country mile and a family relative of ours had recently used them and had no bad words to say. We were slightly reluctant when looking at some of the reviews, however due to the price we thought it was a no brainer and we decided to take the risk. Ross Coates were then instructed to represent us… Read Full Review

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★★★★★

“A well coordinated sale and purchase”

Written on: 11/01/2018 by glenncoffey (1 review written)

I did have reservations about choosing my legal services provider via the Internet for a couple of reasons. I believed I might be purchasing a service which would only deal with the most straight forward of conveyancing transactions but would come unstuck when complications arose. Also, I felt I might lose out by not having having the benefit of face to face meetings with a local solicitor. However, I decided to proceed because my funding was limited and the fee structures were very… Read Full Review

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★★★★★

“Recommend without hesitiation”

Written on: 01/11/2017 by Glynabell (1 review written)

I am really surprised to see some negative reviews of Rosscoats (Harmony Law) as my experience with them could not have been better. I have never had such an outstanding level of service from any solicitor I have engaged. I am not allowed to mention the name of my solicitor according to this site rules but he was efficient, professional yet personal, even when I could tell he was very busy he always found time to get back to me promptly when I needed him to. He guided me all the way through… Read Full Review

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★★★★★

“This is a positive review as I have had a very...”

Written on: 10/09/2017 by Gursharn (1 review written)

This is a positive review as I have had a very positive service, in fact, the solicitor who dealt with my case saved me from a breach of contract. I chose this company as their fees were less than half the price of a local firm of solicitors. In my initial contact with the company and before instructing them to act for me I stipulated the period the contracts had to be exchanged by. I wrongly thought I had 28 days to complete the purchase. Thankfully, it was the solicitor, A.C, who dealt with… Read Full Review

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★★★★★

“An Excellent conveyancer ”

Written on: 05/09/2017 by KarenHetherington (1 review written)

We looked into a number of different options for conveyancing the sale of our house and chose Ross Coates, Harmony Law, based on previous recommendations online but also the attractive price. We were also considering conveyancing the property ourselves but I'm glad we didn't what we thought was a very simple exercise is in fact potentially very complicated our allocated solicitor made it very straightforward and gave us the benefit of his advice in very plain, understandable non jargonistic… Read Full Review

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★☆☆☆☆

“Never seen anything like it!”

Written on: 27/08/2017 by 1965Garcia (1 review written)

To our vendor's solicitor, I hope you sleep well at night! I also hope that one day you will decide to purchase a property. You would be a cash buyer and there will be no chain, however your vendor will choose a solicitor...well, like yourself. That solicitor will take around two months to order a Leasehold Information pack and, among other delays, the final enquiries would still be ongoing after 7 weeks (they would be returned after 6 weeks but the majority would not be answered to a… Read Full Review

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★★★★★

“Thank you Matthew and Ross Coates ”

Written on: 24/08/2017 by Woodruff398 (1 review written)

I write this review through tears of joy having being told we have exchanged and will complete tomorrow. As an eternal pessimist (our solicitor) handled my worried phone calls with professionalism and care. Nothing has been too much trouble and I can honestly say I couldn't be happier with everything. He explained everything to me in ways I understood and talked me through what I didn't, a tiny bit of hand holding during my worries last week, which I can't thank him enough because fools was… Read Full Review

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★★★★☆

“Happy with service and good value. ”

Written on: 14/08/2017 by tashkav (1 review written)

Sold and bought with these guys and very happy with my solicitor and his assistant. A few issues with contacting the initial inception team but easy to get hold of when my solicitor was appointed. Telephone numbers were provided with direct contact. Had to pay a bit extra for one or two things but still cheaper than any other I had been quoted. Had a few concerns initially dealing with everything by post, phone or email but wasn't a problem. My solicitor was friendly, approachable and did not… Read Full Review

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★★★★★

“Good service, good communications, smooth sale”

Written on: 11/07/2017 by Raaggy (1 review written)

We exchanged today, slightly ahead of schedule. The staff member was always easy to get hold of and friendly and approachable on the 'phone. I've worked both with local solicitors and online conveyancing companies in the past and Harmony Law are the best of the on-line ones that we've used, probably almost as good as a local solicitor, but much cheaper! Despite some testing requests from the purchaser's solicitor, The staff member handled those that he could, passed to us those that needed… Read Full Review

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★★★★★

“Very efficient service.”

Written on: 01/06/2017 by Nigel585 (1 review written)

I have just completed a property sale using Ross Coates Solicitors.  It was a protracted sale due to two abortive sales.As the buyers had the wrong mortgage product in place.With the property being a HMO it is complicated especially with it also being tenanted.However the two people dealing with me dealt with this admirably and guided me through the process extremely well.With the buyers solicitors asking pages of questions some of which were dubious but which nevertheless had to be… Read Full Review

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★★★★★

“Excellent Service”

Written on: 07/02/2017 by Atrafankowski (1 review written)

We have just completed our 3rd house sale with Ross Coates, over the last couple of years. We also had one purchase, plus a related Land Registry issue. The person I dealt with was a great help with all these transactions which all came to a satisfactory conclusion. He (and his colleagues) were easy to get hold of by phone and we always had written confirmation of any correspondence… Read Full Review

Beckybyrne15's Response to Atrafankowski's Review

Written on: 11/04/2017

Do not use this company they owe me refund of £400 and they have not refunded me the money which I'm still waiting for as I did not use the service the accountant was very rude and unhelpful and they never answer the phone calls or emails

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★★★★☆

“Got the job done ”

Written on: 02/02/2017 by Mmorriss (1 review written)

Very happy with the service provided, were complications and hurdles from the other sides solicitors which Harmony Lay resolved and completed the sale… Read Full Review

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★★★★★

“Professional, prompt, painless conveyancing”

Written on: 16/01/2017 by tracyrichards (2 reviews written)

I have recently completed on the sale of a property using Ross Coates as my conveyancing solicitors. The person I dealt with was the conveyancer assigned to my case and I was most impressed with the level of service he provided. The sale itself was thwarted with various problems – chain broke down twice, land registry property boundary had to be corrected, names changed from married to maiden, and in the end, 7 months after an offer from one buyer I ended up selling to a completely… Read Full Review

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