Beyond bad

Click here if this is your business
★☆☆☆☆
1.5 / 5
11% of users recommend this
Click here if this is your business
  • Value For Money

Lila267's review of Optima Legal - www.360.optimalegal.co.uk

★☆☆☆☆

“Beyond bad ”

Written on: 21/07/2022 by Lila267 (1 review written)

I feel sorry for the staff who answer the phones, who apparently have no authority to do anything at all, other than say sorry.

Having visited the site I can see they are part of Capita group, need we say more.

They have delayed and delayed and delayed, blaming case loads and staffing as the problem. If you are unable to do job properly and do not have the infrastructure as an organisation you should stop! Give it to someone who can do the job and do it well.

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 1 0