Shockingly bad, DO NOT USE THEM

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Ryan81's review of Optima Legal - www.360.optimalegal.co.uk

★☆☆☆☆

“Shockingly bad, DO NOT USE THEM”

Written on: 19/05/2021 by Ryan81 (1 review written)

If I could give them 0 stars I would. have been using them as part of a remortgage with Santander. The experience has been awful. I've been speaking to them since March (it's now May) and every step of the process has been awful. For example, my existing provider sent them 3 redemption statements and they claimed to have never received any of them, despite them sending them to me too. Eventually I had to call them and ask them to call my provider to get a copy. Then they've made me send an occupiers consent form in twice because "they must have got lost in the post". Avoid this company if you can or ask your bank for another option.

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