Goldsmith Williams Reviews - www.goldsmithwilliams.co.uk

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1.4 / 5
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Latest Reviews

★☆☆☆☆

“Absolutely awful”

Written on: 19/07/2019 by Pike425 (1 review written)

Possibly the most incompetent, rude and useless law firm I have ever had the misfortune to encounter. Totally inept, and unable to answer even the most basic of inquiries in a timely manner. I am considering suing them for their dreadful unethical behaviour. … Read Full Review

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★☆☆☆☆

“Awful company”

Written on: 24/07/2018 by 1961Cormier (1 review written)

Very rude and abrupt… Read Full Review

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★☆☆☆☆

“EXPENSIVE POOR SERVICE”

Written on: 27/06/2017 by HYTN (1 review written)

We used GW as we were governed by our mortgage lender which solicitor we could use when purchasing our property. I would avoid GW at all costs. Not only are they expensive, they wouldn't know what good customer service is if it hit them in the face! On multiple occasions they contradicted themselves, and didn't even know the details of our case - telling us the process of buying a flat will easily take 12-14 weeks, we were buying a house & calling my husband the wrong name. On top of their… Read Full Review

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★★★★★

“Brilliant Service”

Written on: 16/05/2017 by Susan51 (1 review written)

Was brilliant and kept us informed every step of the way. The service we received from Goldsmith Williams was faultless. We wouldn't hesitate using this Company in the future and would highly recommend Goldsmith Williams to family and friends… Read Full Review

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★☆☆☆☆

“WORST.SOLICITORS.EVER”

Written on: 16/08/2015 by AlainaPittman (1 review written)

They ask for information, which is provided, then ask for more information, which is provied, then ask for more...etc It is as though they had never done this before and are learning on the job. They are so slow, do not communicate and just keep on working out how much extra they can add onto the bill. NEVER use them. If you find out that your lenders use them, change lenders, it will save you months of grief. I am attempting to buy a property. It has so far taken 5 months because of these… Read Full Review

Goldsmithsvictim's Comment

Written on: 26/08/2015

Exactly the same position, they've reviewed something, sent queries back, once they've been dealt with, they review, and send further queries, once answered, they return further queries ....! 6 times this has happened in a row.

They've come back TWICE now (this is a common trait of them) saying they've not received something, which has be resent with a READ RECEIPT to prove it was sent.

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★☆☆☆☆

“Incompetent, Idiots, avoid at all costs”

Written on: 17/03/2015 by Maribel211 (1 review written)

Not helpful, times scales and dead lines a joke, do not keep you informed, you have to do all the chasing both to them, the banks other 3rd parties which is what you pay them for but the icing on the cake was after a very stressful house purchase they decided 3 months later they " forgot to charge me the indemnity insurance " so want me too pay now !!!! Total incompetence!!! So far have sent 2 letters both with different amounts on saying what I iwe them and if I don't pay the will proceed with… Read Full Review

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★☆☆☆☆

“Shocking - they're cold calling now”

Written on: 11/02/2015 by Isabelae211 (1 review written)

I used these people four years ago - through my mortgage brokers - and although the mortgage went through fine I was appalled today to receive a sales call from them offering to do a PPI search for me. What a bunch of losers! I said I did not want to be cold called and that they should not be doing this. I told my brokers and they said that they had cut all connections with the company when they found them cold-calling people and trying to sell them will-writing, PPI search and the like… Read Full Review

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★☆☆☆☆

“Incompetent – AVOID AT ALL COSTS”

Written on: 22/11/2014 by Jasminej1987 (1 review written)

I was forced to use these guys as they were on the panel of the lender and I wish I never used that lender; I would have paid a higher rate just to not use Goldsmith Williams. their communication is atrocious; they have teams which do the transactions and they obviously don't talk to each other either as they never had a clue about my transaction. my sale did not exchange for certain reasons and they still charged a full fee. DISGRACEFUL SERVICE FROM START TO FINISH… Read Full Review

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★☆☆☆☆

“Useless and Incompetent ”

Written on: 18/08/2014 by AlenaGallegos72 (1 review written)

The service I received from this firm was disgusting, the two people I had correspondence with were rude and incompetent. I would not recommend this firm to anyone. Please stay away and go elsewhere. They took over 2 years to sort a simple personal injury claim. They did not contact me or update me and when asked,they said they can't as they have to get the expense for contacting me from the third party. I was under the impression that sending an email was free. All I wanted was an update of… Read Full Review

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★☆☆☆☆

“Rude and useless”

Written on: 31/07/2014 by Nicole79 (1 review written)

Am currently sitting on the stairs of my house waiting to move with a packed van, and am pregnant and today was promised to be our move date. William Goldsmith haven't got the funds transferred from our buyers, everyone else in the chain is sorted. Ring them up and they were so rude on the phone and now looks like we won't be moving and no one is going to compensate the costs we have incurred. Where do u suggest a pregnant woman sleeps tonight William Goldsmith? I literally do not have a stick… Read Full Review

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★☆☆☆☆

“Use only if you don't want to move”

Written on: 28/11/2013 by Joes4u (2 reviews written)

I would like to recommend that people DO NOT use Goldsmith Williams solicitors under any circumstances. They represent my vendors, and on the day the sale was due to exchange it became apparent they had lost client files with the certified copies of passports for their client, they also raised low level admin queries that should have been highlighted and addressed weeks ago. Do not use this firm if you want a stress free house move and don't want to risk your entire chain collapsing due to… Read Full Review

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