Written on: 16/08/2015 by AlainaPittman (1 review written)
They ask for information, which is provided, then ask for more information, which is provied, then ask for more...etc
It is as though they had never done this before and are learning on the job.
They are so slow, do not communicate and just keep on working out how much extra they can add onto the bill.
NEVER use them.
If you find out that your lenders use them, change lenders, it will save you months of grief.
I am attempting to buy a property. It has so far taken 5 months because of these feckless wombles.
They ask for things that would be illegal for me to answer owing to the data protection act, and the ask for things that cannot be provided until we have an undertaking that they will advance the funds, which they will not advance until they have the information.
They are useless.
They only get 1 star because I cannot give them none!
AVOID
As rated by our community of reviewers
" Carpenters group Liverpool " Read More
" Very helpful and very nice " Read More
"
Shoddy communication.
Poor response time.
Refusal to give updates.
...
"
Read More
" A waste of space " Read More
Written by ResourceHoldings
" AVOID AT ALL COSTS " Read More
Goldsmithsvictim's Comment
Written on: 26/08/2015
Exactly the same position, they've reviewed something, sent queries back, once they've been dealt with, they review, and send further queries, once answered, they return further queries ....! 6 times this has happened in a row.
They've come back TWICE now (this is a common trait of them) saying they've not received something, which has be resent with a READ RECEIPT to prove it was sent.