Express Solicitors Reviews - www.expresssolicitors.co.uk

★★★★☆
4.3 / 5
85% of users recommend this
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★★★★★

“Express Solicitors- they get things done! Try them and...”

Written on: 04/11/2014 by DaliaBrooks (1 review written)

Express Solicitors were absolutely fantastic from the minute I brought the claim forward to them to the very end. I have received the outcome that I really wanted and they understand it isn't all about money. For me it was about knowing that the car accident as a pedestrian wasn't my fault. This company gave me closure on a very tough year of my life and I owe them a lot for this. They do their jobs but their job provides a service to people like me. These cases tend to be very long and at… Read Full Review

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★★★★★

“Thanks a lot very good service and very quick outcome ”

Written on: 30/10/2014

Thanks a lot very good service and very quick outcome… Read Full Review

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★★★★★

“square me up”

Written on: 27/10/2014 by tricast123 (1 review written)

I enjoyed dealing with express solicitors because they took away all the worry and stress of going through a claim and it all seemed to be over and done with in no time at all. A couple of calls and letters with straight forward instructions and the knowledge that i could contact the solicitor dealing with me anytime and directly left me in no doubt that i had made the correct choice. Thankyou… Read Full Review

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★★★★☆

“Efficient, reliable and competent”

Written on: 27/10/2014 by jocecole (1 review written)

Express Solicitors was contacted to handle an accident case which happened in Scotland. I wasn't aware that Accident claim lawyers who are not resident in Scotland cannot handle the case. But immediately Express Solicitors realized that I am resident in Scotland, they immediately informed me and transferred my case to a lawyer who is resident in Scotland. I wasn't left unattended at any point. So i didn't feel the change because they switch to a Scottish resident lawyer was so quick and… Read Full Review

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★★☆☆☆

“Kept telling my solicitor I did not want to continue...”

Written on: 24/10/2014 by Mahoneylw13 (1 review written)

Kept telling my solicitor I did not want to continue with this case as it was waste of time but did not listen? My illness was greatly aggravated by the constant fone messages,and messages,all they kept saying was a lot of time had gone into this so far,then up til week ago they decided my case wasn't worth continuing… Read Full Review

Kimberleykirkby's Comment

Written on: 07/11/2014

Hi there Mr. Mahoney,

I am Kimberley Kirkby the Client Care Partner at Express Solicitors, unfortunately I have been unable to identify your case from the review you have provided which is anonymous.

I would be grateful if you would contact me in order to discuss any concerns that you had in order that I can ensure that our team of solicitors are provided with good training to make sure that if there was any room for improvement, lessons can be learned.

I would really like to have the opportunity to explain our reasons for investigating and then our subsequent decision to discontinue the case is this is what we did.

Please do contact me to discuss at your convenience.

I look forward to hearing from you.

Kimberley

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Mickeyboy22's Comment

Written on: 04/05/2021

Same old reply ever single time is it not about time you changed your patter

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★★★★★

“injury claim”

Written on: 22/10/2014 by bluekitten2014 (1 review written)

the support and help i recievedfrom the express team was more than standard i am very very pleased with both service and outcome, i would recommend to friends and family if they needed a superb team of solicitors… Read Full Review

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★★★★★

“Great service”

Written on: 22/10/2014 by LandenRamirez118 (1 review written)

Very professional, very efficient, very helpful and very understanding… Read Full Review

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★☆☆☆☆

“Most dissatisfied ”

Written on: 21/10/2014 by TraceyLynam (1 review written)

I found my whole experience with Express to be totally unsatisfactory From start to finish there was no personal touch and very little continuity They never called back when they promised They would schedule phone meetings which they didn't keep but failed to cancel I felt they actually had no experience ten event to my daughters case and should never have accepted the case in the first place I used a different company for a seperate case and the whole experience was totally different… Read Full Review

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★★★★★

“professional helpful freindly”

Written on: 17/10/2014 by BrooklynVaughan (1 review written)

i found the people that i spoke to helpful and friendly no matter who or when i called, and what ever i asked they allwalys got me an answer or found someone that did, rhanna has been just great always got back to me when ever i called and was not there, the one thing a found i liked is i felt that i was talking to friends rather than a firm, and i would use this firm in the future if needed that any other, and i highly recommend express solicitors… Read Full Review

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★★★★★

“Express Solicitors are Awesome”

Written on: 17/10/2014 by xsmiffyx (1 review written)

I was dealt with efficiently and kept up to date with progress on a regular basis. If I had to leave a message, calls were returned promptly. Everything was explained in full and was clear and precise. Correspondence was done where possible via email, to cut down on wasted paper and also to ensure information was relayed speedily. I was treated fairly and would have no hesitation in recommending Express Solicitors… Read Full Review

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★★★★★

“Excellent service”

Written on: 16/10/2014 by Juliecoward65 (1 review written)

I have had a very good experience dealing with. express Solicitors over my recent injury claim. They have gone above and beyond to keep me well informed of every detail on my case. I would definately reccommend Express Solicitors go any family or friends in the future. Many many thanks for everything… Read Full Review

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★★★☆☆

“my back claim”

Written on: 14/10/2014 by annmarie.b.kelley (1 review written)

I would not recommend this firm although it had been over the 3 year period I was told I had a good claim and that u would take it on as a no pay no win then a year into my claim I was told I would have to pay £80 to carry on so it got squished as I had no money that's one reason I was claiming as I couldn't work if its no pay untill won why was I having to pay £80 to go ahead with court isn't that ur job… Read Full Review

Traceylynam's Response to annmarie.b.kelley's Review

Written on: 21/10/2014

Bunch of charlatans

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Traceylynam's Response to annmarie.b.kelley's Review

Written on: 21/10/2014

Bunch of charlatans

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★★★★★

“PI Service Review”

Written on: 12/10/2014

The solicitor dealing with my case was extremely helpful and I felt confident in relying upon the proposed strategy with regards to the Part 36 offer process. I was always able to speak directly with the solicitor handling my file and received a great service. I would recommend the firm… Read Full Review

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★★★★☆

“Happy feel factor”

Written on: 30/09/2014 by vinnymoe (1 review written)

I am so pleased with the outcome of my case.a very stressful time has now come to an end.thank you express solicitors.professional understanding company Vinny mahoney Happy customer… Read Full Review

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★☆☆☆☆

“Waste of time ”

Written on: 29/09/2014 by 379Johnston (1 review written)

Took a case on that's they said from day one they had the correct amount of evidence to continue the case. 6 months later no response when I started chasing up the case was past around about 6-7 different members of staff that's couldn't answer questions. 9 months after they took the case on told me over a email they didn't not have "a leg to stay on" the exact words they used. Waste of time space and effort !… Read Full Review

Traceylynam's Comment

Written on: 21/10/2014

This is exactly how I dent they had no real knowledge if my daughters case and I often dent they were working for the opposition

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★★★★★

“more than happy”

Written on: 26/09/2014 by ChristineDaniels1953 (1 review written)

I have just received payment from a claim i made a couple.of years ago and i couldnt be more happy with the service i received! I was dealing and she would regularly keep me updated on goings on and making sure id received post etc. She was fantastic… Read Full Review

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★★★★★

“A Good Experience”

Written on: 24/09/2014 by 345Morris (1 review written)

I rang Express Solictors for advice with reference to an a injury I had received in a public place. They were efficient from my first conversation which lead to a successful Claim. I would recommend them to anyone pointing out the ease of the process as a strength. Thankyou… Read Full Review

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★★★★☆

“Bike Accident Claim”

Written on: 23/09/2014 by Cassieg75 (1 review written)

Throughout this process I have received a professional and friendly service. It has been straightforward and easy from my side and I am very happy with the final offered compensation and I would definitely recommend a friend to use Express Solicitors if they are ever in the same situation as me… Read Full Review

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★★★★★

“Understanding, Specialist, Solicitors ”

Written on: 22/09/2014 by ChrissHards (1 review written)

They understood my case, were Special in the way they handled it and kept me up to date with all aspects of the proceedings… Read Full Review

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★★★★☆

“Patient and Professional”

Written on: 13/09/2014 by Chester2209 (1 review written)

Since the start of the claim all the staff we have talked to have been very patient as it is a complex case. Whenever I have emailed them a query they have answered promptly… Read Full Review

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