Very poor communication

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Co-op Legal Services - www.co-oplegalservices.co.uk
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Guest's review of Co-op Legal Services - www.co-oplegalservices.co.uk

★☆☆☆☆
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“Very poor communication”

Written on: 09/01/2020

I recently had to deal with this company and found their handling of paperwork and communication was very poor. They are very slow to respond to questions and do not deal with complaints very well. There are too many people dealing with matters and they do not seem to know much beyond their own small task. You cannot get through to management if you have a problem with the person you are dealing with and instead get sidelined to a complaints procedure which does not work.

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