I was mislead by Castle Associates

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Kennedyfc1961's review of Castle Associates - www.castleassociates.org.uk

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“I was mislead by Castle Associates”

Written on: 23/12/2019 by Kennedyfc1961 (1 review written)

Up until recent I have enjoyed Castle Associates for their service. Unfortunately after the last meeting with one of their Trade Union representative on the 28th November 2019, this view has changed for me.

- The meeting was extended for my disadvantage due to that I had to pay an extra fee
- The Trade Union Representative assures me that he can help me to prepare a Claim to the Employment Tribunal; However the task was not finish during that meeting and I Castle Associate had confirmed that they do not specialise in Employment Tribunal.

" It is correct we do not specialise in Employment Tribunals and to my understanding " - this is a comment that the Operations Director at Castle Associates made when I have sent my compliments.

At the end of the email she requested to settling the balance of my account.

I was mislead by Castle Associates and I have received an email requesting to clear out outstanding balance on my personal account for the service their Trade Union Representative provided. This mean I was charged for the service I have not received.

Please search more about the company before use the service.

KB

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