Carpenters Solicitors Reviews - www.carpenterssolicitors.co.uk

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Media Gallery for Carpenters Solicitors - www.carpenterssolicitors.co.uk

Carpenters Solicitors - www.carpenterssolicitors.co.uk

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Latest Reviews

★☆☆☆☆

“DO NOT USE Carpenters Group”

Written on: 06/08/2020 by 482Blair (1 review written)

I am writing to make a formal complaint against Carpenters Limited. My complaint is that they failed to provide me with a satisfactory service regarding my accident.   • You have failed to keep me informed or updated on the situation • You have failed to responded to regular telephone calls This situation has caused me   • Great Distress • Health Problems • Depression & Anxiety… Read Full Review

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★☆☆☆☆

“Absolutely Dreadful - The Worst!”

Written on: 03/08/2020 by Maceo (1 review written)

Dear reader, do not make the mistake I did and blithely accept your insurance company's recommendation of Carpenters to pursue your compensation. That was my downfall after I was shunted in traffic 3 and a half years ago. The other party immediately admitted full liability. It was all straightforward I thought. One no win-no fee solicitors is pretty much like another I thought. So as we head towards the fourth anniversary of the crash and still awaiting settlement for my injuries, I'm now… Read Full Review

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★★☆☆☆

“Not happy. Think my case & claim is to small for this...”

Written on: 03/07/2020 by Ajd300 (1 review written)

Not happy. Think my case & claim is to small for this company really. Trying another firm next week to see if they are more keen if I’ve not heard anything good from them pop… Read Full Review

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★☆☆☆☆

“Very poor service ”

Written on: 21/11/2019 by Ianprets (1 review written)

It's been nearly 6 months since my work accident,in which the third party car severe damage and severe injuries through negligence. The third party has claimed responsibility through negligence,and these solicitor's seem to be dragging there feet I've seen no correspondence from the third party at all,for all I know the solicitor's might not be telling the full truth,I'm considering getting a outside party to investigate carpenters to see how reliable and truthful they are, I asked for a… Read Full Review

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Karenat8's Response to Ianprets's Review

Written on: 02/01/2020

If I was you consider changing your solicitors now rather than later, because they will drag it out as our case took 4 years and we were totally shafted by this company, you can change solicitors unfortunately for us it had gone too far down the line so please do it they are useles.

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★☆☆☆☆

“AVOID. AVOID. AVOID.”

Written on: 16/10/2019 by 123jackson (1 review written)

Do not use this company. Staff are, including the manager, completely incompetent. My case handler failed to log very important information regarding my injury....therefore lost my case regarding my loss of earnings.Hard to get hold of on the phone. Never call or email when they say they will. There are 1000's of companies out there to choose. Do not choose this one. Bottom of the list. You have been warned… Read Full Review

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Was this review helpful? 6 1
★☆☆☆☆

“Stay well away from this shower”

Written on: 29/08/2019 by ecWoodward360 (1 review written)

Had accident in 2015 liability not an issue,absolutely nothing good to say about this company,they scare monger,ignore you,time delay,change handlers,undervalue claims,don't chase up necessary medical information,they are rude,ignorant and unqualified. Dont know what else I can add only I'm so frustrated with what I've had to do so far dealing with this joke of a claim in which I was badly injured and 4 years on the claim still active they are bullying me into settling before court with threats… Read Full Review

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Davisjln's Comment

Written on: 14/09/2019

YES WE ARE GOING THROUGH THE SAME PROCESS WORD FOR WORD DEED FOR DEED, THEY HAVE TOTALLY MESSED UP THE MEDICAL EVIDENCE, THEY HAVE NOW CHANGED TO "CARPENTERS GROUP" I WONDER WHY!!!!! COULD YOU PLEASE REPLY TO MY COMMENT ON THIS AS WOULD LOVE TO SWAP SENARIO'S WITH YOU.

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Hardwork5's Comment

Written on: 16/09/2019

Hi it's been 4.5 years no fault claim I've had to send medical evidence myself to court they don't reply to e.mails etc I've put a complaint in with legal ombisman

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★☆☆☆☆

“AVOID CARPENTERS AT ALL COSTS”

Written on: 04/05/2019 by Daley1945 (1 review written)

Forced to use this company via my car insurance company (quote me happy) to claim insurance excess back after a non fault accident (£330) absolute clowns, one of the worst companies i have ever had the displeasure of dealing with, avoid at all costs… Read Full Review

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Was this review helpful? 4 0
★☆☆☆☆

“Shocking service avoid at all cost,. Time wasting company ”

Written on: 07/12/2018 by Jack10108 (1 review written)

My partner has been using this firm to handle a case the solicitors at this company are a liability.. you contact them to get zero responses back.. you have to do all the work then they expect a percentage of your claim once settled. Why should people have to chase solicitors up when it’s in hand.. customers should be updated regarding all stages of there cases.. not this company.. they do nothing to assist and never reply.. avoid at all cost.. never ever use this shocking company.. this is a… Read Full Review

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Was this review helpful? 4 0
★☆☆☆☆

“Stay away ”

Written on: 12/09/2018 by chloebradney (1 review written)

The worst company I have ever dealt with, The second I leave a bad review they jump online saying they are concerned and to contact them, I left a review on trust pilot weeks ago, they commented saying please contact us we are concerned about this review, have they got back to me since? DONT BE SILLY. It's just to make them look good. I am ending my claim just to get away from them they made my claim so difficult and stressful, they are rude and un-friendly. Please please go to a smaller… Read Full Review

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Hardwork5's Response to chloebradney's Review

Written on: 29/08/2019

Hi I had an accident in 2015 liability not an issue it goes to court in November and carpenters are refusing to chase up necessary medical proof of my injury,In the process of the legal ombudsman and getting evidence myself to send to defendants they are a nightmare and shouldn't be allowed to continue representing people,x

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★☆☆☆☆

“Worst experience ever! ”

Written on: 06/07/2018 by CKenny (1 review written)

If I could give less than 1 star, I would. The person I dealt with is an absolute waste of space. I spend half my life chasing him for answers and even when I do get a response I'm not confident he has a clue what's going on. A 3 month case has turned into 4+ years and I can't believe they have the audacity to actually take payment for the "service" they provide. I wasn't happy with my final offer of payment but I settled the case purely because I couldn't deal with the stress of working… Read Full Review

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Was this review helpful? 3 0
★☆☆☆☆

“Carpenter Clowns ”

Written on: 23/10/2017 by SarahGray (1 review written)

VERY poor service provided by Carpenters from start to finish. What should have been a straight forward case, turned into a long, stressful year of waiting and having to chase them on a weekly, and monthly basis for any kind of update. Within that year, I had 6 different people work on my case, each time having to explain the statues of my claim - Names of the incompetent staff that dealt with this claim, I would avoid these people like the plague, in fact, I would avoid Carpenters all… Read Full Review

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Was this review helpful? 6 0
★☆☆☆☆

“Not very good”

Written on: 04/10/2017 by Valentinoz193 (1 review written)

I was less than impressed with them. They weren't pro active at all. We had to do all the phoning and chasing to get them to do stuff. Using them at the same time as another family member was, and there was no communicating between the 2 solicitors involved. The left hand didn't know what the the right hand was doing! Did not feel confident in their expertise and would definitely not use them again or recommend them to anyone… Read Full Review

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★☆☆☆☆

“Insurance companies best friend”

Written on: 09/09/2017

I was recommended these people by Aviva who I am sure they have the best interests of. Having had a accident in 2015 I have problems where they cannot even get my mobile number right so all contact is done via snail mail or email. The first solicitor I had left, I can only speculate as to why having read some of the companies own employees reviews of the firm. My wife who was also injured in the accident also had her solicitor leave unexpectedly. I was sent to see a specialist who works out… Read Full Review

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★☆☆☆☆

“Carpenters Worst experience ever”

Written on: 18/08/2017 by niSchofield342 (1 review written)

Carpenters phoned me about 2 hours after my car accident in Feb 2006 & paper work sent out to me within 4 working days. Froms sent back within 2 days, from this day it's been a nightmare with carpenters ,they lost my forms that was sent to them twice & wrong forms sent out to me ,my file was moved to several different office staff for the first 12 months (mayhem), They dint know the left from the right. they are claim handlers & not solicitors that you deal with direct . Excuses eg. Always on… Read Full Review

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Was this review helpful? 1 1
★☆☆☆☆

“very bad”

Written on: 26/06/2017 by mark..bratherton (1 review written)

I got ran over and was in a coma for 2 years and may never have woken up. Luckily I did and sued the solicitor. … Read Full Review

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★☆☆☆☆

“two years of misery”

Written on: 17/06/2017 by 396Allison (1 review written)

Be prepared to do a lot of work yourself, worst experience of my life, two years of misery ,would give no stars if possible… Read Full Review

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★☆☆☆☆

“Atrocious, Patronising, rude, NO COMMUNICATION SKILLS”

Written on: 16/05/2017 by erMonahan8 (1 review written)

My partner was involved in a car accident and due to circumstances we went through carpenters solicitors for injuries that should have healed in 3 months however it's now 15 months plus later down the line, These people are terrible when you call them you can never get hold of my communication skills a terrible and when you do talk to them they're really rude and patronising avoid like the plague If I could give a 0 stars I would doc… Read Full Review

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★☆☆☆☆

“Disgraceful ”

Written on: 14/05/2017

Quote me happy use carpenters to deal with legal element of claims Chimney fell on my car whilst parked up I got all information for the reports from police and fire brigade yet since 3.1.16 have kept telling me no point in trying to win as a storm caused it Had I or another passer by been in the same spot death would have been definite. I have not heard from Carpenters or Quote me happy insurance for about six months, no fault accident, car repaired but cost me £300 excess Written that off… Read Full Review

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★☆☆☆☆

“No client contact.. ”

Written on: 30/03/2017 by Hailee1993 (1 review written)

Nothing good to say about them at all. 1 star.. and I don't even know why I'm bothering to give that one… Read Full Review

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★☆☆☆☆

“Not very good at following up cases and client contact ”

Written on: 17/11/2016 by DillonBarker107 (1 review written)

Not very good at client contact did not chance payment that was over 2months late don't use… Read Full Review

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