Written on: 01/04/2021 by lucistar (7 reviews written)
I always knew that HP products were successful products but had never received help from the customer. The person I dealt with was incredibly patient with my limited programming skills via chat, and went above and beyond with immense patience to support me. Not only did he reinstall the printer program that I hadn't downloaded correctly, but he was still monitoring my laptop, making sure both of my machines had fixed all the problems to print wirelessly. He asked about my scanning skills after this great period of time-a question I hadn't taken out.
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