Very poor customer service

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Treborthorpe's review of Yorkshire Trade Kitchens and Bedrooms www.ytkitchens.com

★★★☆☆

“Very poor customer service”

Written on: 21/10/2021 by Treborthorpe (1 review written)

Wardrobes would be excellent if they ever get finished. Promise after promise after promise. Someone will call but doesn’t. We’ve got the parts then we haven’t then we have then we haven’t. Wrong parts sent (wrong colour) wrong sizes despite at least 3 different staff measuring. They insist on 100% payment up front but once they’ve got your money they have little interest in customer service. Major mistake on my part. Company also known as Create kitchens and bedrooms.

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